Apprentice Parts Advisor

Brindley Garages; Wolverhampton; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Competitive Apprentice Salary based on National Minimum Wage

Company pension

Life insurance

Ongoing training and development

Career progression opportunities

Supportive and professional working environment

Job summary

Brindley Garages in Wolverhampton is seeking an Apprentice Parts Advisor to support daily operations. The role involves managing vehicle parts and delivering excellent customer service. Ideal candidates are organised and detail-focused individuals who thrive in busy environments.

You will develop strong skills while handling customer inquiries, managing stock, and supporting workshop operations. The position offers a competitive salary based on National Minimum Wage, ongoing training, and promising career progression opportunities within Brindley Group.

Qualifications

• Motivated and reliable with a team-focused attitude.
• Eager to learn and develop a career in the automotive industry.
• Excellent communication and customer service skills.

Responsibilities

• Receive and unload new stock deliveries safely.
• Sort and store vehicle parts and materials in the warehouse.
• Handle customer and mechanic enquiries via phone, email, and in person.
• Monitor low stock levels and order replacements.

Skills

Customer service skills

Organisational skills

Communication skills

Attention to detail

Job description

Brindley Group are looking to recruit an Apprentice Parts Advisor to be based at our multi-franchise Wolverhampton site on Penn Road, Wolverhampton. As a Parts Advisor Apprentice, you will play a key role in supporting the daily operations of the Kia & Chery parts department. You will learn to support both retail and workshop operations. You will ensure the efficient supply, control, and management of vehicle parts and accessories while delivering excellent customer service at every stage.

This is a fast-paced and varied role suited to an organised, detail-focused, and customer-oriented individual who thrives in a busy dealership environment and enjoys working as part of a team. The successful candidate will learn how to manage a busy parts department where accuracy, efficiency, and communication are essential to success. You will liaise closely with customers, suppliers, and workshop technicians to ensure parts are sourced, managed, and supplied effectively to support the smooth running of the dealership.

You will develop strong organisational skills, excellent communication, and a proactive approach to delivering high operational standards. Daily responsibilities will include stock management, handling customer enquiries, supplying workshop technicians, and maintaining accurate records. A key part of the role will involve learning how to ensure customers and technicians receive the correct advice and parts support quickly and professionally. You will also help with service reception and our collect and delivery service from time to time.

Key Responsibilities

• Receiving and unloading new stock deliveries safely
• Sorting and storing vehicle parts and materials in the warehouse
• Recording item numbers, names, and locations on the computer
• Handling customer and mechanic enquiries via phone, email, and in person
• Providing accurate quotations and advice to customers
• Selling parts to garages, dealerships, and members of the public
• Putting orders together and making deliveries
• Raising invoices for stock that is sold
• Monitoring low stock levels and ordering replacements in good time
• Assisting on service reception and helping with vehicle collection
• Ensuring the parts storage area remains organised, safe, and tidy

About You

• Motivated, reliable, and team-focused attitude
• Eager to learn and develop a career in the automotive industry
• Excellent communication and customer service skills
• Ability to quickly establish rapport with customers and colleagues
• Strong organisational skills and attention to detail
• Comfortable bending, lifting, and carrying heavy items
• Willingness to work flexible hours or shifts if required

What We Offer

• Competitive Apprentice Salary based on National Minimum Wage
• Company pension
• Life insurance
• Ongoing training and development
• Career progression opportunities within Brindley Group
• Supportive and professional working environment
• The opportunity to work with one of the automotive industry’s most popular brands

If you are ambitious, customer-focused, and excited by the opportunity to start your career within the motor trade, we would love to hear from you.