Apprentice IT Technician: Hands-on Training & Paid Leave

Inspiro Learning; Plymouth; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Paid apprenticeship

Holiday leave

Job summary

Inspiro Learning is seeking an Apprentice IT Technician to learn and develop skills in ICT support, hardware maintenance, and on-site service across our client environments.

You will be guided by a dedicated trainer, gain hands-on experience, and be paid with holiday leave as part of the apprenticeship. The programme includes six hours of structured study during working hours and regular assessments.

Qualifications

• Willing to learn ICT support and help desk processes.
• Basic understanding of Windows OS and networking concepts.
• Strong communication and teamwork.

Responsibilities

• Respond to ICT support requests per Help Desk procedures and priorities.
• Support maintenance of IT hardware and services.
• Work within SLAs for tickets assigned by the Helpdesk.
• Assist in installation or repair of Windows computers with standardised applications and networking software.
• Visit customers and clients to support them with on premises IT issues.
• Maintain excellent written logs of works conducted.

Skills

ICT support

Help desk procedures

Customer communication

Education

A-levels or equivalent

Tools

Windows OS

Networking basics

Job description

Inspiro Learning is seeking an Apprentice IT Technician to learn and develop skills in ICT support, hardware maintenance, and on-site service across our client environments.

You will be guided by a dedicated trainer, gain hands-on experience, and be paid with holiday leave as part of the apprenticeship. The programme includes six hours of structured study during working hours and regular assessments.