Apprentice It Engineer - Harrogate

Compass Group UK; Harrogate; On-site; GBP 26,000; Full time

Job summary

A leading catering and support services provider in Harrogate is seeking an Apprentice IT Engineer. This role offers a path to a successful IT career with full training provided. Responsibilities include diagnosing computer faults, maintaining IT equipment, and assisting with network infrastructure. Ideal candidates will have a passion for technology and a willingness to learn. Benefits include a financial wellbeing programme, health plans, and ongoing training opportunities.

Benefits

Financial wellbeing programme

Free annual healthcare check

Discounted health cash plan

Pension scheme

Holiday purchase scheme

Ongoing training & development

Qualifications

• No previous skills or experience needed, full training provided.
• Must be willing to undergo an enhanced DBS check.
• Strong computer/server skills are beneficial.

Responsibilities

• Provide 1st line diagnosis of computer faults on networked systems.
• Carry out 1st line maintenance to all IT equipment and networks.
• Assist with configuration and maintenance of IT infrastructure.
• Proactively monitor and troubleshoot IT incidents.

Skills

Passion for technology

Ability to work in a team

Excellent telephone manner

Knowledge of Windows 10 and 11

Microsoft Office 365 applications

Job description

Apprentice IT Engineer - Harrogate

• Job Title : Apprentice IT Engineer - Harrogate
• Salary / Hourly Rate : 25,799 Per Year
• Location : Harrogate, England, HG3 2SE
• Reporting to : IT Manager
• Hours / working pattern : 37.5 hours per week
• Contractual Requirements : Candidates must be aged 18+ and DBS Check Required

Start your career as an Information Technology Support Engineer. This is a fantastic opportunity for someone looking to expand their technical knowledge and professional experience.

No previous skills or experience are required, just a passion for technology and a desire to gain IT skills and troubleshooting experience.

The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and / or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on‑premises or to end‑users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.

If successful you will be joining a team that supports the Desktop, Server and Network infrastructure and will report to the IT Manager.

You will be trained to become responsible for the support and management of the Cisco, VMware and Windows network infrastructure.

You do not need to have any experience to apply for this vacancy as full training will be provided as part of the apprenticeship.

On completion of the Apprenticeship you will achieve the ICT Level 3 and become qualified.

Key Responsibilities

• Provide 1st line diagnosis of Computer faults on networked systems.
• Carry out 1st line maintenance to all IT equipment and networks.
• Assist with the configuration, maintenance and installation of all aspects of computer infrastructure to customer requirements.
• Assist in high level computer network infrastructure documentation.
• Proactively monitor and troubleshoot all IT incidents to strict service level agreements.
• Provide, when required, out of hours support and maintenance of the live infrastructure, including scheduled software / hardware upgrades.
• Assist in the ordering and procurement of IT equipment.
• Compile and maintain a repair and maintenance log.
• Assist with telephone hardware faults and configuration issues.

Ideal Apprentice

• A passion for technology and a desire to gain IT skills and troubleshooting experience. A knowledge of Windows 10 and 11 and Microsoft Office 365 applications.
• Excellent telephone manner
• Ability to work as part of a team
• Can Do attitude
• Must be willing to undergo an enhanced DBS check and Basic MOD security clearance
• Start your career as an Information Technology Support Engineer. This is a fantastic opportunity for someone looking to expand their technical knowledge and professional experience. No previous skills or experience are required, just a passion for technology and a desire to gain IT skills and troubleshooting experience.

Suitable candidates should have strong computer / server skills, ideally with some experience of building / fixing home computers and their home network.

Benefits

• Financial wellbeing programme and preferred rates on salary finance products
• Aviva Digicare - Free annual healthcare check
• Medicash - Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family. Pension scheme and Life Assurance
• Employee Assistance Programme
• Holiday purchase scheme
• Sharebuy Scheme
• Recognition awards including Be a Star peer recognition and Long Service Awards
• Employee networks created and led by employees for employees
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment, Health &Wellbeing and Travel discounts
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Vodafone discounts
• On‑going training & development and career pathway

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.