Apprentice ICT Technician – Level 3 Tech Support

Bloomberg L.P.; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading financial services firm in London is seeking apprentices for their Information Communication Technology program. This full-time role in Technical Support provides opportunities to learn and gain skills in a dynamic environment. Responsibilities include delivering top-tier technical service, resolving client issues, and collaborating with various teams. Candidates must qualify with GCSEs including Maths and English, and preferably A-levels. A passion for technology and customer service is essential. Apply now to join a collaborative team in the financial sector.

Benefits

Diverse work environment

Real-time financial information access

Career development opportunities

Qualifications

• 5 GCSEs (or equivalent) with Maths & English.
• Right to work in the UK required.
• Not holding an existing qualification at the same or higher level.

Responsibilities

• Provide platinum technical service for Bloomberg clients.
• Resolve issues and maintain communication with key accounts.
• Collaborate with market data and technology personnel.

Skills

Customer service skills

Technical support experience

Communication skills

Problem-solving skills

Education

5 GCSEs at grades 4-9 including Maths & English

Three A-levels (Grade A*-C) or equivalent

Tools

Windows

Mac OS

Office Suite

Job description

A leading financial services firm in London is seeking apprentices for their Information Communication Technology program. This full-time role in Technical Support provides opportunities to learn and gain skills in a dynamic environment. Responsibilities include delivering top-tier technical service, resolving client issues, and collaborating with various teams. Candidates must qualify with GCSEs including Maths and English, and preferably A-levels. A passion for technology and customer service is essential. Apply now to join a collaborative team in the financial sector.