Appointment & Admin Coordinator - Children's Services

Lincolnshire Community Health Services; Lincoln; On-site; GBP 24,000 - 30,000; Full time

Job summary

Lincolnshire Community Health Services NHS Trust (LCHS) is seeking an experienced administrator to join our Children and Young People’s administration team, delivering high-quality support to clinicians across multiple services.

You will schedule appointments, manage patient pathways, respond to enquiries, and help with typing and minutes, while developing your skills within a supportive NHS environment in Lincolnshire.

Qualifications

• Level 3 vocational qualification in a relevant subject or equivalent.
• Level 3 Word processing or typing qualification or equivalent.
• Experience of working in a busy administrative environment and delivering a full range of secretarial and administrative procedures.

Responsibilities

• Manage waiting lists and schedule appointments to ensure timely access.
• Provide patients with accurate appointment information and handle rescheduling or cancellations.
• Maintain effective communication between patients and clinical teams and update records.
• Record, update and report patient and performance data using Trust systems.
• Proficient in audio typing and transcribing meeting minutes.

Skills

Communication

Organisation

Relationship building

Education

Level 3 vocational qualification

Level 3 Word processing / typing

Tools

Excel

Word

Outlook

Job description

Lincolnshire Community Health Services NHS Trust (LCHS) is seeking an experienced administrator to join our Children and Young People’s administration team, delivering high-quality support to clinicians across multiple services.

You will schedule appointments, manage patient pathways, respond to enquiries, and help with typing and minutes, while developing your skills within a supportive NHS environment in Lincolnshire.