NHS Patient Services Administrator

Lincolnshire Community Health Services NHS Trust; Greater Lincolnshire; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Hybrid working model

Zusammenfassung

Lincolnshire Community Health Services NHS Trust is seeking a Patient Administrator to join our patient admin services team. You will work with community nursing and specialist services, providing essential administrative support in a busy NHS environment.

The role involves welcoming patients, coordinating appointments, managing records, stock control, and following information governance practices. A rota-based schedule typically 08:00–17:00, Monday to Friday, with flexibility for countywide

Qualifikationen

• Excellent communication and administration skills with recent experience in a busy office.
• Proficient in Microsoft Office and IT use.
• Ability to provide professional administrative support to clinical teams.

Aufgaben

• Provide a range of administrative functions including letters, referrals, scanning, and minutes.
• Welcome patients at reception and log arrivals on the patient information system.
• Monitor voicemails and handle enquiries professionally, routing to the right team.
• Book, amend or cancel patient appointments and inform patients of access to services.
• Maintain accurate patient records on computer and paper systems.
• Open and close the clinic.
• Assist in stock control and ordering of supplies per procedures.
• Unlock premises and ensure alarms are set when leaving.
• Adhere to information governance and Data Protection Act.
• Work rota shifts typical 08:00-17:00, Monday to Friday.

Kenntnisse

Excellent communication

Administration experience

Tools

Microsoft Office

IT proficiency

Jobbeschreibung

Lincolnshire Community Health Services NHS Trust is seeking a Patient Administrator to join our patient admin services team. You will work with community nursing and specialist services, providing essential administrative support in a busy NHS environment.

The role involves welcoming patients, coordinating appointments, managing records, stock control, and following information governance practices. A rota-based schedule typically 08:00–17:00, Monday to Friday, with flexibility for countywide