Application Support Specialist

Cobalt Consulting (UK) Ltd; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading property technology firm in Milton Keynes is seeking an Application Support Specialist to provide expert support for property management solutions. You will troubleshoot issues, advise clients, and collaborate with development teams. The ideal candidate will have experience with property management software and SQL proficiency. Join a dynamic environment focused on client success and professional growth.

Qualifications

• Experience in supporting or administering property management software.
• Proficiency with SQL and relational databases.
• Solid understanding of property management processes.

Responsibilities

• Provide expert application support for property management software users.
• Advise clients on best practices to enhance business performance.
• Research and resolve software functionality issues.

Skills

Application support

SQL proficiency

Client interaction

Technical analysis

Software troubleshooting

Education

Degree in Business, Finance, Computer Science, or related field

Tools

Yardi

MRI

SQL

Job description

Cobalt is proud to be partnering with a world-renowned property technology company that's transforming how real estate businesses operate. As an Application Support Specialist, you'll be the trusted expert for clients-resolving issues, improving processes, and supporting a suite of market-leading property management solutions. Expect autonomy, variety, and the chance to grow your technical and client-facing skills within a collaborative, forward-thinking environment.

Key Responsibilities:

• Provide expert application support, troubleshooting, and resolution for property management software users.
• Advise clients on best practices and system optimisation to enhance business performance.
• Research, analyse, and resolve software functionality and reporting issues.
• Manage software updates, integrations, and testing to maintain system reliability.
• Document and share technical solutions to improve team efficiency and knowledge.
• Collaborate with internal development, product, and cloud teams to deliver seamless client service.

Key Requirements:

• Experience supporting or administering property management or accounting software (e.g., Yardi, MRI, or similar).
• Proficiency with SQL and relational databases for troubleshooting and reporting.
• Solid understanding of property management or real estate accounting processes.
• Proven ability to analyse technical issues and provide effective resolutions.
• Experience working directly with clients or end users in a technical support environment.
• Degree in Business, Finance, Computer Science, or related field (or equivalent experience).

If this sounds like you, we'd love to hear your story. Send what you have-no polished CV needed. Let's start a conversation about how you can grow your career through Cobalt with a global PropTech leader.