Anti Social Behaviour Officer

Sovereign Network Group; Wembley; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading housing organization in Wembley is looking for an Anti Social Behaviour Officer to support their Housing Team. The role involves managing cases of anti-social behaviour, collaborating with housing management, and working with external agencies to create a safer community. Candidates should have experience in housing management or related fields, with strong conflict resolution skills. The position offers a salary between £35,000 – £42,000 and generous benefits including additional holiday and a matched pension scheme.

Benefits

25 Days Holiday + Bank Holidays

3 additional Wellbeing days

Generous matched pension scheme

Private medical insurance options

Gym membership discounts

Qualifications

• Previous experience in housing management or similar roles.
• Experience in conflict resolution.
• Self‑motivated and highly organized.
• Knowledge of safeguarding and the legal processes for anti-social behaviour.

Responsibilities

• Manage your own caseload related to anti-social behaviour.
• Work with housing management to tackle hate crimes and nuisance behaviour.
• Build relationships with external agencies like the police.

Skills

Experience of anti-social behaviour related housing management services or transferable skills from a similar customer‑facing role

Experience of dealing with challenging behaviour

Strong IT skills including MS Office

Ability to establish and maintain effective working relationships

Job description

We are looking for an Anti Social Behaviour Officer to join our Housing Team in East London also covering Harrow, Barnet, Camden, Newham and Lambeth, to contribute to developing a safe and inclusive community for our customers.

In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.

You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.

You'll make a big difference to people's lives within an experienced, supportive and developed team.

Qualifications

• Previous experience of anti-social behaviour related housing management services or transferable skills from a similar customer‑facing role.
• Experience of dealing with challenging behaviour and resolving conflict.
• Knowledge of safeguarding, mental health and the process of going to court.
• Self‑motivated and highly organised.
• Strong IT skills including MS Office.
• Ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies.
• Open to new ideas and change; Disability Confident.

Benefits

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days).
• Chance to buy or sell holiday as part of our flexible benefits package.
• 3 additional Wellbeing days and 2 paid volunteering days.
• Generous matched pension scheme up to 12% and Life cover at 4x salary.
• Enhanced maternity/adoption pay.
• Enhanced paternity pay – 6 weeks full pay (after 26 weeks' service).
• Options for private medical insurance, dental insurance and critical illness cover.
• Wellbeing discounts, including gym memberships and access to a 24/7 virtual GP service.

About Disability Confident

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. The employer may wish to limit the overall numbers of interviews offered to both disabled and non-disabled people in certain recruitment situations such as high‑volume, seasonal and high‑peak times. For more details please go to the employer’s website.

The role is permanent and you will be working full time. The starting salary is £35,000 – £42,000 depending on experience. A basic DBS check will be completed if you are successful.

Application information: Interviews will take place on Tuesday 9th December in Wembley.

If you are looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.