Analyst

idibu; England; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading water company in the UK is seeking an Assurance Analyst for its Alarm Monitoring Centre. This role involves supporting security operations, creating compliance reports, and analyzing data trends. Candidates should possess a degree in an analytical field, strong data analysis, and report writing skills. The position offers a salary range of £40,000 to £48,000, along with comprehensive benefits including holiday and pension plans.

Benefits

26 days holiday, increasing to 30

Contributory pension

Personal Medical Assessments

Qualifications

• Degree or equivalent in an analytical field or relevant experience.
• Experience in a Business or Data Analyst role.
• Ability to communicate at all levels and build relationships.

Responsibilities

• Create and present compliance reports for legal requirements.
• Design dashboards for data presentation.
• Support the AMC upgrade project.

Skills

Analytical skills

Data analysis

Report writing

Negotiation skills

Microsoft Office

SQL

PowerBI

Strong numeracy

Education

Degree in analytical field

Tools

Excel

PowerQuery

Job description

We are currently an Assurance Analyst to join our Alarm Monitoring Centre (AMC). Forming part of the Protective Security Team, you will be supporting the performance of physical security across Thames Water, ensuring our critical assets are secure.

What you’ll be doing as an Analyst

• Create, upkeep and present reports that demonstrate compliance with legal requirements, including reports and requests from government agencies such as DWI or DEFRA.
• Ownership of system health, working with large data sets drawn from a number of sources to identify trends and drive system compliance.
• Design and create dashboards to present key information in an easy‑to‑understand format.
• Input into ESS contractor performance meetings and reports, using data insights to improve our utilisation of the third‑party.
• Support continuous improvement activity, using data insights to inform and identify opportunities for operational and process improvements.
• In collaboration with the Security Systems Lead oversee maintenance requests, faults ensuring the functionality of the AMC is maintained.
• Support the AMC upgrade project, to ensure successful delivery of ESS systems.
• Develop key relationships with internal and external stakeholders. Specifically, using data analysis to agree and inform the strategic development of the IT Systems and security equipment deployed on sites and in the AMC.
• Responsible for delivering agreed security KPIs and adhering to agreed SLAs.

Location – Kemble Court, Reading

What you should bring to the role

To thrive in this role, the essential criteria you’ll need are:

• A degree or equivalent within an analytical field (e.g. Science, Maths, Geographical disciplines) or substantial work experience in a similar type of role.
• Full Driver’s licence.
• Role subject to national security clearance when in post. (NSV to CTC)
• Data, Analytical and Insight experience with strong numeracy and analysis skills.
• Experience in a related discipline (i.e. Business or Data Analyst) and a willingness to develop into a security role.
• Experience of developing and writing reports, good written communication skills.
• Strong negotiation and people influencing skills. Ability to communicate at all levels, present to an audience and build strong relationships.
• Office/Microsoft systems incl. Excel, PowerPoint and Word.
• Data analytical tools e.g. Excel, PowerQuery, SQL and PowerBI.

What’s in it for you?

• Offering between £40,000 to £48,000 per annum, depending on experience and skills.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution – Maximum of 12% – 2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Performance‑related pay plan directly linked to company performance measures and targets.
• A wider benefits scheme, including our benefits hub, is packed with offers and information to save you money and support your well‑being.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.