Ambulance Care Assistant

Candidate Source; Canterbury; On-site; GBP 28,000; Full time

Job summary

A leading patient transport service provider is looking for an Ambulance Care Assistant (Driver) to provide compassionate care while transporting elderly and vulnerable patients to their appointments. The role requires a full UK driving license and offers extensive training. Strong communication skills and the ability to empathize with patients are essential. The position includes a comprehensive benefits package and a commitment to professional development.

Benefits

Company pension scheme with employer contributions

Free Uniform

Free On-site Parking

Life Assurance Scheme

Employee Assistance Programme

Subsidised Healthcare Plan

Career progression and training opportunities

Qualifications

• Must hold a full UK Manual Driving Licence.
• Strong communication and interpersonal skills required.
• Demonstrated caring attitude towards patients.

Responsibilities

• Transport elderly, sick, and vulnerable patients to medical appointments.
• Assist and handle patients using appropriate equipment.
• Maintain cleanliness of vehicles and equipment.

Skills

Effective communication

Empathy

Resilience

Teamwork

Job description

AMBULANCE CARE ASSISTANT (DRIVER) – PATIENT TRANSPORT SERVICES

CT3 Business Park Unit 7C, Cooting Road, Aylesham, Canterbury, Kent, CT3 3DW

Full Time, various shifts available – 42.5 hours per week, Permanent

£27,846 per annum (£12.60 per hour)

Excellent Company benefits include:

• Company pension scheme with employer contributions
• Free Uniform
• Free On-site Parking
• Life Assurance Scheme
• Employee Assistance Programme (Confidential Counselling Services, 24/7 support specialising in health and medical)
• Subsidised Healthcare Plan
• Charity work- Match-it and Payroll Giving
• Access to a “Blue Light” Card and associated discounts
• Access to Perks at Work scheme
• Refer a Friend Scheme
• Progression, training and development opportunities.

Are you a caring and compassionate person looking to better use your skills to help people?

Don't have experience? Don’t worry, you have life skills and that's what we’re looking for!

Our dedicated training team will guide you through our 15-day comprehensive training programme, helping you to develop the skills needed to begin and progress in your new rewarding career with us.

About Us

Patient Transport Services (PTS) is one of the UK’s largest Non-Emergency Patient Transport providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient-centric transport.

About the Role

The Ambulance Care Assistant (ACA) will play an important role in helping people receive the care they need.

As an ACA with Patient Transport Services, you’ll be transporting elderly, sick and vulnerable patients to their medical appointments and between healthcare facilities, whilst showing compassion in times of vulnerability. Together we’ll work together to ensure every journey we make supports our community, the NHS, and our patients.

Such responsibility requires empathy and compassion. These are skills you’ll build upon during our initial training and development programme, alongside constant guidance from our expert support team. We’ll give you all the tools to build a meaningful career with us.

This is an important role, providing excellent care and ensuring safety and patient welfare. A role where you’ll receive all the training you need to feel prepared in any situation that may arise.

Some of the key responsibilities will involve:

• Driving patients with varying health and mobility needs to and from hospital/Clinic appointments
• Assist, move and handle patients, who may be ambulatory or wheelchair bound, using appropriate equipment where necessary e.g. carrying patients up the stairs using a carry chair, moving immobile patients in and out of bed, on stretchers, wheelchairs into and out of the vehicle and homes
• Ensure safety and patient welfare at all times and providing reassurance, comfort and support when needed
• Assist patients when entering and leaving their homes
• Maintain cleanliness of vehicles and equipment
• Liaise with our central control team to ensure the timeline pick up and drop off of patients
• Undertake patient and vehicle risk assessments, and completion of reports or documentation

About you

You must hold a full UK Manual Driving Licence.

It is imperative that you consider yourself to be effective and resilient under pressure, have the ability to work effectively as part of a team and have strong communication and interpersonal skills.

The ideal candidate will demonstrate a sympathetic, respectful and caring attitude towards patients and have the flexibility and adaptability in accordance with the needs of the service.

We are looking for strong people skills with the ability to be resilient, confident with a tenacious can-do attitude.

A proven professional with professionalism and integrity, you will play an integral part of the Patient Transport Services Team.

More about us

Diversity, Equality and Inclusion is an important part of Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

We understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

Please note that these vacancies are subject to a checkable history and the strict vetting standards set by the business and an Enhanced DBS check which is funded by us. We also have a strict standard to achieve on the full 15-day training programme. Our training team will do everything to support you achieving this standard.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.

Patient Transport Services is an Equal Opportunities Employer and welcomes applications from all sections of the community.