Airport Car Concierge - Flexible Hours, Customer Focused

Apcoa Parking; Luton; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Training and Development

Pension

Uniform

Job summary

Apcoa Parking is seeking a Service Delivery Assistant at Luton Airport on a zero-hours flexible contract. The role involves greeting customers, handling vehicles, driving cars to the car park, and ensuring smooth handovers.

You will work in a fast-paced airport setting, contribute to a friendly team, and have opportunities for progression. A full UK driving license is required, along with strong customer service and IT basics.

Qualifications

• Evidence of strong communication and interaction with the public.
• Full UK Driver’s License with significant driving experience.
• Basic IT Skills, MS Word, Office etc.
• Ability to multi-task and work under pressure.
• Excellent verbal communication skills and a smart, professional attitude.

Responsibilities

• Drive, and care for all customers vehicles, ensuring handover is smooth and keys stored securely.
• Familiarize with car controls, alarms, and company systems.
• Monitor car park activity and maintain high visual presence.
• Support marketing initiatives and collaborate with the team.

Skills

Strong communication

Customer service

Verbal communication

Professional appearance

Tools

MS Word

MS Office

Job description

Apcoa Parking is seeking a Service Delivery Assistant at Luton Airport on a zero-hours flexible contract. The role involves greeting customers, handling vehicles, driving cars to the car park, and ensuring smooth handovers.

You will work in a fast-paced airport setting, contribute to a friendly team, and have opportunities for progression. A full UK driving license is required, along with strong customer service and IT basics.