Air Terminal Passenger Services Specialist

Serco Limited; United Kingdom; On-site; GBP 29,000; Full time

Job summary

A leading service provider is seeking a PSA Operative for a 10-month FTC at RAF Brize Norton. The role involves efficient passenger check-in, security processes, and maintaining service excellence. Key accountabilities include ensuring safety and well-being, managing passenger inquiries, and maintaining cleanliness in high-profile environments. Strong customer service skills, attention to detail, and safety awareness are essential for success in this position.

Benefits

Competitive salary

Benefits package

Training opportunities

Qualifications

• Experience in a customer-facing role is preferred.
• Familiarity with safety procedures is essential.
• Ability to manage stress and operational pressures.

Responsibilities

• Conduct passenger pre-flight check-in and boarding.
• Maintain cleanliness in the Air Terminal.
• Provide high customer service at all times.

Skills

Customer service

Attention to detail

Safety awareness

Job description

A leading service provider is seeking a PSA Operative for a 10-month FTC at RAF Brize Norton. The role involves efficient passenger check-in, security processes, and maintaining service excellence. Key accountabilities include ensuring safety and well-being, managing passenger inquiries, and maintaining cleanliness in high-profile environments. Strong customer service skills, attention to detail, and safety awareness are essential for success in this position.