Air Import Operations Specialist - Customer Centric

FedEx Corporation; Hatton; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

FedEx Logistics in the United Kingdom is seeking an Air Import Operations Agent to coordinate shipments from UK arrival to customer door. You will ensure key milestones, handle customs clearance, billing, and customer service, and arrange transportation while meeting customer requirements.

You will work closely with the sales team to identify new business opportunities, provide timely shipment status updates, and resolve customer inquiries and complaints with cross-functional collaboration.

Formación

• Coordinate the transportation of shipments from UK arrival to customer door.
• Handle customs clearance, billing, and customer service tasks.
• Arrange pickup and delivery, ensuring adherence to deadlines.
• Proactively inform customers about shipment status and exceptions.
• Collaborate with sales to identify opportunities and leads.

Responsabilidades

• Owns customer issues and works with functions to resolve them.
• Processes and distributes required documents in transportation.
• Maintains regulatory-compliant documentation and timely updates.

Descripción del empleo

FedEx Logistics in the United Kingdom is seeking an Air Import Operations Agent to coordinate shipments from UK arrival to customer door. You will ensure key milestones, handle customs clearance, billing, and customer service, and arrange transportation while meeting customer requirements.

You will work closely with the sales team to identify new business opportunities, provide timely shipment status updates, and resolve customer inquiries and complaints with cross-functional collaboration.