Air Freight Operator

WR Logistics; Hounslow; On-site; GBP 38,000 - 42,000; Full time

Job summary

WR Logistics is seeking an experienced Air Freight Operator to join our Heathrow operation, managing air import and export shipments from start to finish. You will arrange bookings with airlines and overseas offices, prepare air waybills, and handle customs entries while coordinating collections and deliveries.

The role requires working in a fast-paced environment with strong communication and a proactive, solutions-focused approach.

Qualifications

• Previous air freight operations experience.
• Experience handling Air Imports and/or Air Exports.
• Good understanding of customs procedures and freight documentation.
• Strong communication and customer service skills.
• Ability to work independently and manage priorities in a fast-paced environment.
• Proactive and solutions-focused approach.

Responsibilities

• Managing air import and export shipments from start to finish.
• Arranging bookings with airlines and overseas offices.
• Preparing and checking Air Waybills and shipping documentation.
• Completing import and export customs entries.
• Coordinating collections and final deliveries.
• Tracking shipments and providing customers with updates.
• Liaising with airlines, handling agents, overseas offices and transport providers.
• Resolving operational issues and ensuring shipments move within agreed timescales.
• Maintaining accurate shipment files and completing invoicing.
• Providing a consistently high level of customer service.

Job description

Air Freight Operator - Imports & Exports

Location: Feltham / London Heathrow

Salary: Up to £38,000 + 10% Shift Allowance

Hours: 4 On, 4 Off Days | 7:00am - 7:00pm

Job Type: Permanent

The Opportunity

An exciting opportunity has become available for an experienced Air Freight Operator to join a leading international freight forwarding and logistics organisation at London Heathrow.

Working within a busy and established Heathrow operation, you will manage a combination of air import and export shipments, taking ownership of freight movements from initial booking through to final delivery.

This is an excellent opportunity for somebody who enjoys the variety of handling both imports and exports and wants to join a stable, progressive global business with a strong presence within international freight forwarding.

The Role

Your responsibilities will include:

• Managing air import and export shipments from start to finish
• Arranging bookings with airlines and overseas offices
• Preparing and checking Air Waybills and shipping documentation
• Completing import and export customs entries
• Coordinating collections and final deliveries
• Tracking shipments and providing customers with regular updates
• Liaising with airlines, handling agents, overseas offices and transport providers
• Resolving operational issues and ensuring shipments move within agreed timescales
• Maintaining accurate shipment files and completing invoicing
• Providing a consistently high level of customer service

Requirements

We are looking for someone with:

• Previous air freight operations experience
• Experience handling Air Imports and/or Air Exports
• Good understanding of customs procedures and freight documentation
• Strong communication and customer service skills
• The ability to work independently and manage priorities in a fast-paced environment
• A proactive and solutions-focused approach

What's On Offer

Salary up to £38,000

Additional 10% shift allowance

Attractive 4 On, 4 Off day shift pattern

Opportunity to join a successful global logistics organisation

Excellent career development and progression opportunities

Modern, professional Heathrow working environment

This position would suit an experienced Air Freight Operator looking for greater variety, a strong overall package and the opportunity to develop their career within a major international freight forwarding business.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy