Air Import Operator

White Recruitment; Poyle; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Quarterly bonus

Loyalty bonus

Mon-Fri hours

Career development

Job summary

White Recruitment is seeking an experienced Air Import Operator to join its Heathrow imports team, handling shipments from arrival to final delivery.

Based in Slough, the role offers £30,000-£37,000 DOE plus quarterly and loyalty bonuses, with Monday–Friday hours and opportunities to develop within a respected international freight forwarder.

Qualifications

• Experience in air imports within a freight forwarding environment.
• Ability to manage shipments independently from start to finish.
• Experience completing customs entries without supervision.
• Strong organisational and prioritisation skills.
• Excellent communication and customer service skills.

Responsibilities

• Manage full air import process from start to finish.
• Complete customs entries and import clearances independently.
• Liaise with airlines, overseas agents, customers and transport providers.
• Arrange deliveries and ensure shipments move efficiently.
• Handle customer enquiries and provide regular shipment updates.
• Ensure documentation is accurate and compliant with customs regulations.
• Deliver high level customer service while meeting deadlines.

Skills

Air imports experience

Organisational skills

Communication skills

Customer service

Proactive attitude

Tools

Customs clearance

Job description

Air Import Operator (483000) Slough, England

Salary: GBP30000 - GBP37000 per annum

Air Import Operator

Location: Heathrow

Package: £30,000 - £37,000 D.O.E + Quarterly Bonus + Loyalty Bonus

Holiday: 33 Days Holiday

Are you an experienced Air Import Operator looking for a stable, long-term opportunity with a well-established international freight forwarder?

We're working with a highly respected logistics business that has built an excellent reputation within the freight forwarding industry. Due to continued investment in its operations, the company is looking to strengthen its Heathrow imports team with the appointment of an Air Import Operator who can confidently manage shipments from start to finish.

This is a fantastic opportunity to join a friendly, close-knit office where you'll be trusted to take ownership of your work, supported by an experienced team, and rewarded through a generous bonus structure linked to both company performance and long-term commitment.

What's on Offer

• Salary of £30,000 - £37,000, depending on experience.
• Quarterly profit-related bonus scheme.
• Loyalty bonus scheme recognising long-term commitment.
• Monday to Friday working hours.
• Join a supportive, collaborative team in a well-established and financially secure business.
• Genuine opportunity to develop your career within a respected international freight forwarding organisation.

The Role

Working from the company's Heathrow office, you'll become part of a dedicated air imports team responsible for managing international air freight shipments from arrival through to final delivery.

You’ll be responsible for:

• Managing the full air import process from start to finish.
• Completing customs entries and import clearances independently.
• Liaising with airlines, overseas agents, customers and transport providers.
• Arranging deliveries and ensuring shipments move efficiently.
• Handling customer enquiries and providing regular shipment updates.
• Ensuring all documentation is accurate and compliant with customs regulations.
• Delivering a high level of customer service while meeting operational deadlines.

What We're Looking For

We’re keen to speak with candidates who have:

• Previous experience working in air imports within a freight forwarding environment.
• The ability to manage shipments independently from start to finish.
• Experience completing customs entries without supervision.
• Strong organisational skills and the ability to prioritise a busy workload.
• Excellent communication and customer service skills.
• A proactive attitude and willingness to learn.

Experience within aerospace or AOG logistics is not required. This role is ideal for someone with a solid general air freight imports background.

If you’re looking for your next challenge in air freight imports and want to join a business that values experience, teamwork and long-term career development, we’d love to hear from you.

Air Import Operator (483000) Slough, England

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