AI Product Adoption Analyst - Training & Pilots

Holland & Knight LLP; Birmingham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading law firm in Birmingham seeks an AI Product Analyst to support AI solutions implementation. This role involves liaising with attorneys, coordinating trials, and enhancing product features. Candidates should have strong communication skills, experience in legal workflows, and a relevant bachelor's degree. Enjoy a hybrid work environment with comprehensive benefits including medical, dental, and 401(k).

Benefits

Comprehensive medical, dental, and vision plans

401(k) and profit sharing

Paid holidays and leave for new parents

Qualifications

• 5+ years in customer-facing, client service, or administrative roles.
• Experience in legal tech or AI tools is a plus.

Responsibilities

• Assist with discovery conversations with attorneys.
• Monitor AI trends and summarize findings.
• Coordinate AI product logistics and gather feedback.
• Track usage metrics and prepare reports.
• Facilitate project meetings and collaborate with vendors.

Skills

Strong communication skills

Ability to translate legal needs into product terms

Experience managing multiple priorities

Familiarity with legal workflows

Experience with vendors

Championship for change management

Excellent written and verbal communication

Comfort with data analysis tools

Education

Bachelor’s degree or equivalent experience

5+ years in customer-facing roles

Tools

Excel

Power BI

Job description

A leading law firm in Birmingham seeks an AI Product Analyst to support AI solutions implementation. This role involves liaising with attorneys, coordinating trials, and enhancing product features. Candidates should have strong communication skills, experience in legal workflows, and a relevant bachelor's degree. Enjoy a hybrid work environment with comprehensive benefits including medical, dental, and 401(k).