AI-Powered Risk & Analytics Product Lead

Willis Towers Watson; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Life insurance

Group income protection

Hybrid working options

Employee assistance programme

Volunteer day

Electric vehicle car scheme

Share scheme

Cycle‑to‑work

Dental cover

Optical cover

Critical illness protection

Job summary

Willis Towers Watson is seeking an accomplished Product Delivery Lead to own delivery of Risk & Analytics features within the Willis Neuron product team. You will coordinate a multi‑location team including BAs, UX designers, software developers and QA analysts to deliver data‑driven, customer‑facing tools.

You will leverage AI tooling to shape requirements, manage roadmaps and backlogs, and engage senior stakeholders across London/Ipswich and occasional travel, with hybrid working and a strong

Qualifications

• 5+ years delivering software products in an agile environment, in a product delivery lead, product owner or product manager capacity.
• Hands‑on personal use of AI assistants in a professional setting, with good judgement on where they add value and where their output must be validated.
• Innovative and curious, willing to research and develop personal and team knowledge and skillsets, and to keep pace with fast‑moving AI tooling and its impact on delivery.
• Experience of owning the full product lifecycle, from idea and business case through build and launch to hand‑over to operational support.
• Demonstrable backlog ownership and prioritisation: shaping and quality‑assuring user stories and acceptance criteria, and making trade‑off decisions across scope, cost and time.
• Ability to communicate effectively with senior stakeholders, reporting progress against agreed deliverables and highlighting or escalating issues and barriers to delivery.
• A good level of technical knowledge, sufficient to challenge solution options and understand delivery constraints.
• Ability to run several features or workstreams concurrently, working independently without close supervision as well as collaboratively, and making key decisions in line with group and programme strategy.
• Ability to engage with business and technology stakeholders at all levels, both on and off shore, and across various geographies and time zones.
• Experience of both agile and waterfall delivery methods, and an understanding of the appropriate application of each.

Responsibilities

• Own the delivery roadmap for a number of R&A features within Willis Neuron, translating business strategy and stakeholder priorities into a sequenced, deliverable plan.
• Own and maintain the product backlog, support writing clear outcome-focused user stories and acceptance criteria, and prioritising ruthlessly by value, risk and dependency.
• Act as the decision‑making point between business stakeholders and the delivery team, resolving scope, requirements and trade‑off questions at pace.
• Lead a multi‑location delivery team of Business Analysts, UX Designers, Software Developers and Quality Assurance Analysts, providing clear structure, direction and prioritisation.
• Engage proactively with broking, actuarial and technology stakeholders across the full solution delivery lifecycle, from shaping early opportunities through discovery, delivery and adoption.
• Define and track the success measures for the features you own, using delivery and usage data to steer subsequent iterations and demonstrate value realised.
• Run agile delivery day‑to‑day, including estimation, sprint and release planning and forecasting, whilst meeting the governance expectations of the Project Delivery Framework and maintaining the artefacts it requires.
• Use AI tooling and assistants (e.g. Microsoft Copilot, Claude) in your own day‑to‑day work, to accelerate requirements shaping, user story drafting, analysis, reporting and stakeholder communication.
• Champion the team's adoption of AI‑assisted and agent‑led delivery, adapting planning, estimation, quality and governance practices as delivery pace and shape change.
• Stay aware of AI and wider technology trends, assess what they mean for our products and delivery approach, and bring the credible ideas into the roadmap.
• Manage, resolve and elevate risks, issues and dependencies clearly and early.
• Ensure proposed solutions meet stakeholder needs whilst complying with WTW Group strategic architecture, security and compliance guidelines.
• Produce regular, concise and accurate progress reporting for the Programme Manager, the R&A & Data leader and senior stakeholders.
• Ensure delivered features are fully transitioned to Service Management and supported through their lifecycle.
• Work with fellow Product Delivery Leads and Product Managers to continuously improve our product and delivery management standards.

Skills

Backlog management

Stakeholder communication

AI tooling experience

Product lifecycle ownership

Agile & waterfall

Multi-location leadership

Technical understanding

Independent working

Offshore collaboration

Hands-on delivery

Tools

GitHub

JIRA

Azure DevOps

Job description

Willis Towers Watson is seeking an accomplished Product Delivery Lead to own delivery of Risk & Analytics features within the Willis Neuron product team. You will coordinate a multi‑location team including BAs, UX designers, software developers and QA analysts to deliver data‑driven, customer‑facing tools.

You will leverage AI tooling to shape requirements, manage roadmaps and backlogs, and engage senior stakeholders across London/Ipswich and occasional travel, with hybrid working and a strong