AI-Driven Sales Experience Specialist (Hybrid)

Metropolitan Thames Valley; Henfield; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

9% employer pension contributions with

Matching pension up to 4%

Private medical insurance

Income protection insurance

Life insurance

Annual leave buy/sell

Benefits allowance

Job summary

MetLife UK is seeking a Sales Experience Consultant (Sales Administrator) to join our Brighton-based team on a hybrid schedule, with three office days (Tuesday to Thursday).

You will support Financial Advisers by phone and email, manage Salesforce data, produce reports, and prepare meetings for the MetLife sales team. This role emphasizes client service, accuracy, and the use of AI tools to boost productivity.

Qualifications

• Strong attention to detail and time management; handle high volumes of sales admin.
• Excellent telephone manner; able to present face-to-face and virtually.
• Talk confidently about a product proposition and sell benefits.
• Build meaningful relationships with internal and external customers.
• Passion for helping others, empathetic and customer focused.

Responsibilities

• Provide outstanding service to Financial Advisers by telephone and email.
• Management of Salesforce system, ensuring key opportunities and contacts are up to date and capturing feedback.
• Provide account management support for the MetLife sales team including admin, PowerPoint, reports, and meeting prep.

Skills

Attention to detail

Time management

Sales administration

Telephone etiquette

Product pitching

Relationship building

Customer focus

Empathy

Tools

Salesforce

PowerPoint

Job description

MetLife UK is seeking a Sales Experience Consultant (Sales Administrator) to join our Brighton-based team on a hybrid schedule, with three office days (Tuesday to Thursday).

You will support Financial Advisers by phone and email, manage Salesforce data, produce reports, and prepare meetings for the MetLife sales team. This role emphasizes client service, accuracy, and the use of AI tools to boost productivity.