AI-Driven Onboarding & Client Success Manager
Archel AI Ltd
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Job summary
Archel AI Ltd, a UK-based AI and automation provider for owner-run local businesses, seeks an onboarding coordinator to guide new clients from signup to live setup. You’ll run onboarding calls, chase client-gated items (listing access, domain settings, customer lists, messaging setup), and ensure AI-drafted monthly summaries are ready for review and delivery.
You’ll monitor client activity, spot rising risk of churn, request referrals and reviews, and document onboarding blockers to help the
Job description
Archel AI Ltd, a UK-based AI and automation provider for owner-run local businesses, seeks an onboarding coordinator to guide new clients from signup to live setup. You’ll run onboarding calls, chase client-gated items (listing access, domain settings, customer lists, messaging setup), and ensure AI-drafted monthly summaries are ready for review and delivery.
You’ll monitor client activity, spot rising risk of churn, request referrals and reviews, and document onboarding blockers to help the
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