AI Agent Activation and Onboarding Specialist

present of AI; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

LangChain is seeking a customer-facing onboarding specialist in London to guide new customers from contract signing to a working setup on the company's platform. You will help with tracing, evaluation, and deployment basics, ensuring a smooth start for teams adopting AI agents, while building trust through practical support.

A hands-on attitude and curiosity about AI tools are valued over deep engineering background, with room to grow as more customers move from prototypes to live use.

Qualifications

• A few years of customer-facing experience.
• Strong organizational skills and attention to detail.
• Willingness to learn technical setup topics like SDK integration and evaluations.

Responsibilities

• Guide customers from contract signing to a working setup on the platform.
• Assist with tracing, evaluation, and deployment basics for AI agents.
• Learn the platform core concepts to run a first trace and evaluation with customers.

Skills

Customer-facing experience

Organizational skills

Curiosity about AI

Willingness to learn technical setup

Job description

LangChain is seeking a customer-facing onboarding specialist in London to guide new customers from contract signing to a working setup on the company's platform. You will help with tracing, evaluation, and deployment basics, ensuring a smooth start for teams adopting AI agents, while building trust through practical support.

A hands-on attitude and curiosity about AI tools are valued over deep engineering background, with room to grow as more customers move from prototypes to live use.