AI Transformation Lead - Enterprise Onboarding

Asana, Inc.; Greater London; Híbrido; GBP 93.000 - 119.000; Tempo integral

Benefícios oferecidos por esta vaga

Mental health, wellness & fitness

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Resumo da vaga

Asana, Inc. is seeking a Customer Transformation lead to guide enterprise clients through the shift to Agentic Workflow Management, shaping AI-powered work and driving measurable impact.

This London-based role follows an office-centric hybrid schedule with in-office days Monday, Tuesday and Thursday; Wednesdays are usually work-from-home, with Friday decisions by team. You’ll manage structured onboarding, coordinate cross‑functional delivery, define implementation plans, and partner with

Qualificações

• Proven customer-facing implementation experience in SaaS.
• Ability to lead structured onboarding or deployment engagements.
• Experience guiding AI-powered workflows and change management.

Responsabilidades

• Lead structured onboarding and deployment engagements with cross-functional teams.
• Align stakeholders on platform setup and adoption metrics.
• Document implementation plans with milestones and risks.
• Guide customers through workflow design, config, and user acceptance testing.
• Coordinate delivery across time-bound engagements from kickoff to launch.
• Develop roadmaps for scaling Asana AI usage.

Conhecimentos

Customer onboarding

Executive stakeholder mgmt

SaaS implementation

AI tools experience

Ferramentas

Asana AI

Descrição da vaga

Asana, Inc. is seeking a Customer Transformation lead to guide enterprise clients through the shift to Agentic Workflow Management, shaping AI-powered work and driving measurable impact.

This London-based role follows an office-centric hybrid schedule with in-office days Monday, Tuesday and Thursday; Wednesdays are usually work-from-home, with Friday decisions by team. You’ll manage structured onboarding, coordinate cross‑functional delivery, define implementation plans, and partner with