AI-Driven Insurance Value Engineer - Drive Real Impact

Sapiens; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Sapiens in London is seeking a senior strategist to advance the AI-driven change in insurance operations. You will partner with COOs and CUOs, guiding cross-functional teams to redesign processes and deliver measurable value through live backlogs and rapid iterations.

With 8+ years in P&C or L&A insurance, you’ll orchestrate discovery with frontline users, articulate value hypotheses, and oversee adoption to ensure customer impact and cost efficiency across multiple accounts.

Qualifications

• 8+ years in P&C or L&A insurance operations or consulting; process redesign and business cases.
• Executive presence with COOs and CUOs and with front-line users.
• Working data fluency (SQL, Python or advanced Excel); low ego, high tolerance for ambiguity.
• A record of process redesign that delivered a measurable result: cost, speed, loss ratio or customer experience.
• Curiosity about AI: you have led automation or AI work, or you are ready to learn fast inside a pod.
• Experience of core insurance systems or Sapiens implementations would desirable but not essential

Responsibilities

• Run continuous direct discovery with process owners and front-line users; discovery is delivery work.
• Identify the real broken process and express the value hypothesis in terms a P&L owner recognises.
• Convert discovery into a live, prioritised backlog the AI-FDE can build against immediately.
• Own process redesign and adoption: the change counts only when customer people use the new process.
• Hold scope to the measurable business outcome through MVE build, validation and production.
• Present results and next priorities from front line to executive sponsor; feed patterns to the catalogue and R&D.
• Partners one-to-one with the AI-FDE. Not the BVDE (account-level value) or PDE (programme and commercial). Customer process owners co-own adoption.

Skills

Data fluency (SQL)

Python

Advanced Excel

Executive presence

P&C or L&A insurance

Process redesign

AI experience

Job description

Sapiens in London is seeking a senior strategist to advance the AI-driven change in insurance operations. You will partner with COOs and CUOs, guiding cross-functional teams to redesign processes and deliver measurable value through live backlogs and rapid iterations.

With 8+ years in P&C or L&A insurance, you’ll orchestrate discovery with frontline users, articulate value hypotheses, and oversee adoption to ensure customer impact and cost efficiency across multiple accounts.