Insurance AI Rollout & Growth Lead – London

Withpace; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Pace is seeking a self-driven leader to own the rollout, success, and expansion of our agents at our largest insurance customers in London. Working directly with customers, you'll drive deployments to ensure measurable impact, translate real-world workflows into product requirements, and run pilots and business reviews to demonstrate ROI and expansion opportunities.

This role sits at the intersection of customer operations, product strategy, and growth, with high ownership and a track record of

Qualifications

• Autonomy with bias to action.
• Experience at the intersection of customers, product and GTM.
• Clear communication with executives, operators and technical teams.
• Ability to translate workflows into actionable steps.
• Strong ownership and accountability.

Responsibilities

• Translate customer operations into product direction and priorities.
• Lead demos, pilots and business reviews to demonstrate ROI and expansion.
• Collaborate with Product & Engineering to drive roadmap and improvements.

Skills

Customer success

Product strategy

GTM experience

Executive communication

Job description

Pace is seeking a self-driven leader to own the rollout, success, and expansion of our agents at our largest insurance customers in London. Working directly with customers, you'll drive deployments to ensure measurable impact, translate real-world workflows into product requirements, and run pilots and business reviews to demonstrate ROI and expansion opportunities.

This role sits at the intersection of customer operations, product strategy, and growth, with high ownership and a track record of