AI-Driven Insurance Programme Director

Sapiens; England; On-site; GBP 140,000 - 190,000; Full time

Job summary

Sapiens is seeking a senior Programme Delivery Executive to lead enterprise software Programmes spanning insurance and financial services. You will partner with C‑suite stakeholders to drive delivery excellence, accelerate value, and realise measurable business outcomes through an AI‑native delivery model.

You will own governance, milestone management, and value delivery across multi‑workstream initiatives, guiding global teams and ensuring strong customer relationships and commercial discipline.

Qualifications

• 15–18 years of experience leading complex enterprise software Programmes, with at least 5 years in senior delivery leadership.
• Proven track record managing multi‑workstream Programmes in insurance or financial technology environments.
• Deep insurance domain knowledge in Life & Pension, Property & Casualty, or equivalent specialty lines.
• Familiarity with Policy Administration Systems and the insurance technology landscape - or comparable core platforms in financial services - is strongly preferred.
• Demonstrated expertise in milestone‑based delivery governance: exit criteria design, scope control, change order management, and delivery framework design at enterprise scale.
• Experience leading global cross‑functional teams including SI partners, offshore delivery resources, and customer‑side teams in a matrixed environment.
• Preferred: PMP, PgMP, or PRINCE2 or similar certification.

Responsibilities

• End‑to‑end delivery ownership: Leads the full Programme lifecycle from initiation through planning, execution, and closure. Accountable for delivery on time, within scope, and within budget across all workstreams.
• Time to Value: Owns the pace at which the customer realises measurable outcomes and shortens milestones.
• AI‑led SaaS implementation velocity: Drives faster implementation cycles aligned with AI‑led delivery models.
• Commercial Outcomes: Owns NRR contribution and identifies expansion opportunities with Customer Success.
• Growth: Identifies upsell and cross‑sell potential during delivery and translates into pipeline.
• AI‑native execution model: Oversees AI tools to accelerate pace while preserving governance and judgment.

Skills

Programme delivery leadership

Enterprise software programmes

AI transformation

Stakeholder management

Insurance/financial services domain

SAFe experience

Hybrid delivery models

Education

PM certifications (PMP/PgMP/PRINCE2)

Postgraduate qualifications in tech/business

Tools

SAFe agile framework

Cloud/SaaS delivery tools

Data migration tools

Job description

Sapiens is seeking a senior Programme Delivery Executive to lead enterprise software Programmes spanning insurance and financial services. You will partner with C‑suite stakeholders to drive delivery excellence, accelerate value, and realise measurable business outcomes through an AI‑native delivery model.

You will own governance, milestone management, and value delivery across multi‑workstream initiatives, guiding global teams and ensuring strong customer relationships and commercial discipline.