AI-Driven Programme Director for Insurance & FS

Sapiens; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Sapiens is seeking a Programme Delivery Executive (PDE)/Programme Director to lead enterprise-scale insurance programmes across global client engagements. You will drive delivery excellence, governance, and value delivery with a team of PDEs, partnering with C-suite stakeholders to accelerate AI-enabled transformation.

You will manage milestones, risk, and multi-workstream delivery in insurance and financial services, using an AI-native delivery model to shorten time-to-value while maintaining

Qualifications

• 15–18 years of experience leading complex enterprise software Programmes, with at least 5 years in senior delivery leadership.
• Proven track record managing multi-workstream Programmes in insurance or financial technology environments.
• Deep insurance domain knowledge is preferred: Life & Pension, Property & Casualty, or equivalent specialty lines.
• Familiarity with Policy Administration Systems and the insurance technology landscape - or comparable core platforms in financial services - is strongly preferred.
• Demonstrated expertise in milestone-based delivery governance: exit criteria design, scope control, change order management, and delivery framework design at enterprise scale.
• Experience leading global cross-functional teams including SI partners, offshore delivery resources, and customer‑side teams in a matrixed environment.
• AI transformation experience: practical comfort directing AI tools across Programme management functions, evaluating AI-generated outputs, and operating an AI-native delivery model.
• Programme financial management: budget ownership, forecasting, cost-to-serve awareness, and milestone-based billing alignment.
• Excellent communication and stakeholder management skills. Comfortable running steering committees, presenting to senior customer leadership, and managing difficult conversations with clarity.
• Preferred: experience with Scaled Agile (SAFe), hybrid delivery models, and SaaS implementation Programmes.
• PMP, PgMP, or PRINCE2 or similar certification is preferred
• Relevant technical or business post-graduate qualifications are a plus.

Responsibilities

• End-to-end delivery ownership: Leads the full Programme lifecycle from initiation through planning, execution, and closure. Accountable for delivery on time, within scope, and within budget across all workstreams – including platform implementation, integration, data migration, and business change.
• Time to Value: Owns the pace at which the customer realises measurable outcomes. Sets the time‑to‑value baseline at programme initiation, tracks it at every milestone, and uses delivery decisions to shorten it.
• AI-led SaaS implementation velocity: Moves Programmes toward faster implementation cycles consistent with Sapiens’ AI‑led SaaS delivery model.
• Commercial Outcomes – In partnership with Customer Success, owns NRR contribution of the customer portfolio.
• Growth - Identifies upsell and cross‑sell potential during delivery and converts insight into pipeline opportunities.

Skills

Delivery leadership

Stakeholder management

Programme governance

Insurance domain knowledge

SAFe / Agile

AI in delivery

Education

PMP/PgMP/PRINCE2

Tools

SAFe

AI tools

Job description

Sapiens is seeking a Programme Delivery Executive (PDE)/Programme Director to lead enterprise-scale insurance programmes across global client engagements. You will drive delivery excellence, governance, and value delivery with a team of PDEs, partnering with C-suite stakeholders to accelerate AI-enabled transformation.

You will manage milestones, risk, and multi-workstream delivery in insurance and financial services, using an AI-native delivery model to shorten time-to-value while maintaining