Aftersales Manager: Hybrid & Company Vehicle, Gloucester

Auto Skills UK; Gloucester; Hybrid; GBP 47,000 - 63,000; Full time

Benefits offered by this job

Company vehicle

Hybrid working

30 days holiday including bank

Life assurance

Employee assistance programme

Cycle to work

Eyecare voucher

Job summary

Auto Skills UK in Gloucester is seeking an experienced Aftersales Manager to lead the dealership's aftersales department. You will be responsible for the overall performance, team development and delivering exceptional customer service from booking through to vehicle collection.

The role requires proven management experience in the motor trade, strong leadership, and a customer-focused approach. A full UK driving licence is expected.

Qualifications

• Proven management background in automotive aftersales or service operations.
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee day-to-day operation of the Aftersales Department.
• Lead, motivate and support the aftersales team.
• Ensure efficient workshop flow and profitability.
• Drive customer satisfaction and retention.

Skills

Management experience

Leadership

Customer service

Communication skills

Organisational skills

Problem solving

Driving licence

Job description

Auto Skills UK in Gloucester is seeking an experienced Aftersales Manager to lead the dealership's aftersales department. You will be responsible for the overall performance, team development and delivering exceptional customer service from booking through to vehicle collection.

The role requires proven management experience in the motor trade, strong leadership, and a customer-focused approach. A full UK driving licence is expected.