Aftersales Manager - Christchurch

Silcom Recruitment; Christchurch; On-site; GBP 35,000 - 80,000; Full time

Job summary

Silcom Recruitment Limited supports a loyal motor-trade client in Christchurch to appoint an Aftersales Manager. The role is ideal for someone ready to step up from Senior Service Advisor or Assistant Service Manager and take on broader responsibility.

You will monitor service processes, drive efficiency and profitability, and lead a team to deliver excellent aftersales performance at the Christchurch site.

Qualifications

• Experience as Senior Service Advisor or Assistant Service Manager.
• Strong leadership and communication skills.
• Knowledge of motor trade and aftersales processes.

Responsibilities

• Monitor and improve service processes to optimise efficiency and profitability.
• Take ownership of the site's performance and contribute to its growth.
• Lead a dedicated team of service professionals, providing guidance, training and support.
• Proven ability to motivate and manage a team to achieve targets.

Skills

Leadership

Team Management

Customer Service

Aftersales

Job description

The Role:

We have a unique opportunity to join a loyal client of ours at a well-established motor trade organisation as an Aftersales Manager based in Christchurch. This role is perfect for someone who is looking to step up from a Senior Service Advisor, Assistant Service Manager or currently in the position and is ready to take on the responsibility of a new role.

Responsibilities & Requirements of an Aftersales Manager:

Monitoring and improving service processes to optimise efficiency and profitability.

Taking ownership of the site's performance and contributing to its growth.

Leading a dedicated team of service professionals, providing guidance, training, and support.

Previous experience in a Senior Service Advisor or Assistant Service Manager role, ready to take the next step in your career.

Strong leadership skills with the ability to motivate and manage a team effectively.

Excellent communication and interpersonal abilities, both with customers and team.

A deep understanding of motor trade operations and aftersales processes.

A proactive and results-oriented mind-set, driven to achieve targets and exceed expectations.

The Package:

£35,000 Basic salary [experience dependent] + £45,000 OTE!

Monday to Friday [8:00 – 18:00] + alternative Saturdays

If you believe you have the passion, knowledge, experience and enthusiasm to succeed as an Aftersales Manager, then we would like to hear from you.

Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest