Aftersales Manager - Eastbourne

Silcom Recruitment; Eastbourne; Presencial; GBP 41.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Descripción de la vacante

Silcom Recruitment Limited, acting on behalf of a client in the Eastbourne area, is seeking an Aftersales Manager to lead a high-performing site. The role focuses on driving service quality, efficiency and profitability while maintaining excellent customer satisfaction.

The successful candidate will manage a skilled aftersales team, own site performance, and push for growth within the motor trade. A dynamic, results-driven approach is essential.

Formación

• Experience in an Aftersales Management position or equivalent within the motor trade.

Responsabilidades

• Monitor and improve service processes to optimise efficiency and profitability.
• Take ownership of the site's performance and contribute to its growth.
• Lead a dedicated team of aftersales professionals, providing guidance, training and support.
• Manage day-to-day operations of the Service Department to achieve franchise targets.

Conocimientos

Aftersales management

Leadership

Customer satisfaction

Descripción del empleo

The Role:

We have a unique opportunity to join a client of ours, a loyal, highly respected multi-franchised dealer group for an Aftersales Manager at their high performing site in the Eastbourne area.

Our client is looking for a dynamic, results driven and passionate Aftersales Manager to lead their already successful team and to maintain their reputation of brilliant customer satisfaction.

Responsibilities & Requirements of an Aftersales Manager:

Monitoring and improving service processes to optimise efficiency and profitability.

Taking ownership of the site's performance and contributing to its growth.

Leading a dedicated team of aftersales professionals, providing guidance, training, and support.

Manage the day-to-day operations of the Service Department, to ensure the key targets of the franchise are achieved.

Our ideal candidate must have experience in an Aftersales Management position or equivalent within the motor trade and be confident in driving a business forward.

The Package:

Up to £45,000 Basic Salary [experience dependent] + £60,000 OTE + Company car

Monday to Friday [8:00 – 17:30] this will also include occasional Saturday work when required.

Strong progression opportunities available for a high performing individual.