Aftersales Manager - Chichester

Silcom Recruitment; Chichester; On-site; GBP 40,000 - 98,000; Full time

Benefits offered by this job

Company car

Job summary

Silcom Recruitment Limited is seeking an Aftersales Manager for a well-established dealer group in the Chichester area to lead a busy Service Department and drive customer satisfaction.

You will manage a team of aftersales professionals, oversee day-to-day operations, and contribute to site performance and growth. A proven background in motor trade Aftersales leadership is essential, with weekend hours sometimes required.

Qualifications

• Experience leading an aftersales team at a motor dealership.
• Strong focus on service quality and profitability.
• Proven ability to drive site performance and growth.

Responsibilities

• Lead and develop the service department team to meet targets.
• Enhance service processes for efficiency and profitability.
• Oversee day-to-day operations and franchise targets.
• Support Used Car Centre oversight as needed.

Skills

Aftersales management

Dealership experience

Leadership

Job description

The Role:

An exciting opportunity awaits to join our client, a devoted and esteemed dealer group with ambitious future endeavours. We are currently seeking an Aftersales Manager for their thriving site in the Chichester area.

The role involves leading a successful team and upholding the group's reputation for outstanding customer satisfaction. We're looking for a dynamic, results-driven, and passionate individual to drive this exciting project.

Responsibilities & Requirements of an Aftersales Manager:

• Enhancing service processes for increased efficiency and profitability.
• Assuming responsibility for site performance and actively contributing to its expansion.
• Guiding and overseeing a team of aftersales professionals with training and support.
• Directing day-to-day operations of the Service Department to meet franchise targets.
• Partial oversight of the Used Car Centre.
• Must have current or previous dealership Aftersales Management experience within the motor trade.

The Package:

Salary: £40,000 + £58,400 OTE + Potential for a guarantee on bonus + Company car!!

Hours: Monday to Friday [8:00am – 18:00pm] this will also include occasional Saturday work when required.