Aftersales Manager

The Recruitment Solution; Great Yarmouth; On-site; GBP 40,000 - 45,000; Full time

Job summary

A dynamic dealership group is seeking an experienced Aftersales/Service Manager to lead a high-performing team in Norfolk. The successful candidate will be responsible for enhancing customer satisfaction and managing team performance through strict indicators. This role provides an opportunity for growth within the group and offers a competitive salary of £40k‑45k per year along with benefits. The ideal candidate will have proven experience in the automotive industry and strong leadership capabilities.

Benefits

Great working environment

Well respected dealer group

Good benefits package

Opportunity to progress within group

Qualifications

• Proven experience in a managerial role within the automotive industry.
• Strong leadership skills to manage diverse teams.
• Ability to maintain customer satisfaction and achieve sales targets.

Responsibilities

• Lead and develop a high-performing team.
• Manage performance indicators and profit margins.
• Ensure high level of customer satisfaction.
• Produce daily and weekly financial reports.

Skills

Customer satisfaction

Team leadership

Performance management

Communication

Job description

Salary: £40k‑45k per year + benefits per annum

About the role

Aftersales/Service Manager – join a privately owned, dynamic and expanding dealer group. Our client, a franchised dealership in Norfolk, seeks an experienced, hands‑on Aftersales Manager to lead a high‑performing team.

Why apply

• Great working environment
• Well respected dealer group
• Good benefits package
• Opportunity to progress within group

Responsibilities

• Act as an ambassador for the brand – knowledgeable, courteous, outgoing, resolute and eager to learn.
• Lead and develop a team of highly skilled Technicians, Service Advisors and Parts personnel.
• Maintain a high level of customer satisfaction.
• Manage productive activity measured by strict performance indicators and profit‑defined success margins.
• Monitor expenses and produce daily/weekly activity and financial reports.
• Provide guidance and training to improve staff performance and ensure effective, confident teamwork.

Contact

To apply or for more information you can email [e-mail] or contact Daniel Walton directly on 020 7998 9939 (or 07854 966739).
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Other Motor Trade Positions Available

We also offer roles such as Service Manager, Service Team Leader, Sales Executive, General Sales Manager, Business Manager, Service Advisor, Body Shop Manager, Parts Manager, Workshop Controller, and many more across locations in Southeast England.