Aftersales Booking Specialist

Lithia; England; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days leave

Birthday day off

Family leave policy

Salary sacrifice car

Volunteer day

Long service awards

Training & development

Cycle to work

Retail discounts

Referral scheme

Job summary

Stratstone Wilmslow Porsche is hiring a Bookings Advisor. You’ll be the first point of contact for customers, handling inbound/outbound calls for service, MOT, and aftersales bookings, while building relationships to boost satisfaction and loyalty.

With a basic salary of £29,741, you’ll enjoy 33 days of holiday (including bank holidays), life assurance, and exclusive Lithia discounts on used car purchases, leasing deals, and aftersales services.

Qualifications

• Previous customer-facing experience, preferably in automotive.
• Proficient in using computer systems and Microsoft packages.

Responsibilities

• Handle inbound and outbound calls for service, MOT, vehicle maintenance and other bookings.
• Build strong relationships to ensure customer satisfaction and loyalty.
• Provide product knowledge and promote services and offerings.
• Follow up on divisional marketing campaigns and update databases.

Skills

Customer-facing experience

Automotive industry knowledge

Confident communicator

Microsoft Office

Tools

MS Office

Job description

Stratstone Wilmslow Porsche is hiring a Bookings Advisor. You’ll be the first point of contact for customers, handling inbound/outbound calls for service, MOT, and aftersales bookings, while building relationships to boost satisfaction and loyalty.

With a basic salary of £29,741, you’ll enjoy 33 days of holiday (including bank holidays), life assurance, and exclusive Lithia discounts on used car purchases, leasing deals, and aftersales services.