Aftersales Advisor

Resolve Recruitment Services; West of England; Sur place; GBP 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Pension

Employee Schemes

Wellbeing Support

Events Perks

Discounts

Résumé du poste

Reactive Recruitment, on behalf of a leading car dealership, is seeking an experienced Service Advisor to join their Bristol Cribbs Causeway site.

The role offers a starting salary of £29,750 per annum with a realistic £7,000+ bonus potential, plus excellent benefits. You will work Monday to Friday 8am–6pm, with 1 in 3 Saturdays on a rota 8am–2pm at 1.5x, based at Cribbs Causeway.

Qualifications

• Experience as a Service Advisor or similar in automotive retail.
• Strong customer service and upselling skills.
• Proficient IT and online systems.
• Ability to work on rota and weekends.

Responsabilités

• Support customers with service queries.
• Provide clear solutions and maintain customer records.
• Upsell products with care.
• Maintain customer database and liaise with colleagues.

Connaissances

Customer-Focused Approach

IT/Online Tech-Savvy

Adaptability & Multitasker

Organised and Efficient

Attention to Detail

Description du poste

Package: £30k per year + 7k bonus + excellent benefits

Role:

Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Service Advisor to work from their prestigious Cribbs Causeway site in Bristol.

• A starting salary of £29,750 per annum
• REALISTIC bonus potential of another £7,000+ per annum
• Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x
• Working from their prestigious Cribbs Causeway site in Bristol
• Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more

General Duties:

• Supporting Customers
• Providing Clear Solutions
• Keeping Records Spotless
• Upselling with Care
• Maintaining Customer Database
• Liaising with customers and internal colleagues

What You Need:

• Customer-Focused Approach
• IT/Online Tech-Savvy
• Adaptability & Multitasker
• Organised and Efficient
• Attention to Detail