Afternoon Tea Commis Waiter: Fine Dining Service

Grantley Hall Group Limited

York and North Yorkshire

Sur place

GBP 17 000 - 21 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

Service charge
Competitive pay
Monthly service charge

Résumé du poste

Grantley Hall Group Limited is seeking a motivated Commis Waiter to join the afternoon tea team in the United Kingdom. You will deliver impeccable service, uphold high standards, and embody values of accountability, boldness, collaboration, continuous improvement, curiosity, and customer commitment.

You will assist in setting up and presenting afternoon tea, serve guests with warmth, and work closely with senior staff and the kitchen.

Qualifications

  • Experience in fine dining or hospitality, preferably with afternoon tea or high-tea settings.
  • Excellent communication skills and active listening with guests and team members.
  • Strong teamwork and collaboration abilities, with a willingness to take bold initiatives when appropriate.
  • Attention to detail and commitment to high presentation and service standards.
  • Flexibility to work afternoons and weekends, balancing multiple tasks efficiently.
  • Basic knowledge of tea varieties and service etiquette, with a curiosity to learn more.
  • Demonstrated accountability and honesty in handling cash and guest interactions.
  • Positive attitude towards continuous improvement and putting the customer first.

Responsabilités

  • Assist in setting up and presenting the afternoon tea service to meet high standards.
  • Serve guests promptly and courteously, anticipating needs with honesty and professionalism.
  • Maintain a clean, organised service area following health and safety regulations.
  • Collaborate with senior staff and kitchen to coordinate orders and replenishment.
  • Handle guest inquiries and special requests with curiosity and a commitment to exceed expectations.
  • Process payments accurately and maintain accountability for all transactions.
  • Seek ways to improve service delivery by embracing feedback and learning opportunities.
  • Support a diverse team by communicating clearly and listening to colleagues.

Connaissances

Fine dining experience
Communication
Teamwork
Attention to detail
Afternoon tea knowledge
Flexible schedule
Cash handling
Customer-first mindset

Description du poste

Grantley Hall Group Limited is seeking a motivated Commis Waiter to join the afternoon tea team in the United Kingdom. You will deliver impeccable service, uphold high standards, and embody values of accountability, boldness, collaboration, continuous improvement, curiosity, and customer commitment.

You will assist in setting up and presenting afternoon tea, serve guests with warmth, and work closely with senior staff and the kitchen.

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