Afternoon Receptionist: Front Desk & Student Support

Central Bedfordshire College; Corby; On-site; GBP 12,000 - 27,000; Part time

Benefits offered by this job

27 days annual leave (pro rata)

People’s Pension

Retail and Leisure Discounts

Development opportunities

Job summary

The Bedford College Group is seeking an Afternoon Receptionist for the Corby Campus to provide a welcoming front-of-house experience and efficient reception services. You will handle visitor management, enquiries, and CRM updates while supporting events and recruitment activities.

With GCSEs in English and Maths and a background in customer service, you will work 1pm–5pm, Monday to Friday, 20 hours per week, in a pro rata part-time arrangement.

Qualifications

• GCSE English and Maths at grades 9-4 / A*-C or equivalent; safeguarding & equality training; First Aid qualification or willingness to obtain.
• Experience in a customer-facing environment, providing advice face-to-face and by telephone.
• Confident written, verbal and telephone communication, accurate record keeping, IT proficiency.
• Willingness to travel between group campuses and work occasional evenings and Saturdays.

Responsibilities

• Deliver a professional front of house service to visitors, students, staff and customers.
• Manage reception area operations, visitor management, IDs, parking requests, calls and queries.
• Respond to telephone and email enquiries and record interactions on CRM.
• Provide admin support including inbox management, stock checks and event support.
• Follow safeguarding, GDPR, equality and diversity policies and maintain professional standards.

Skills

Customer service

Communication

IT literacy

Education

GCSE English and Maths (9-4 / A-C) or equivalent

Tools

REMS

Microsoft Dynamics CRM

ProMonitor

Job description

The Bedford College Group is seeking an Afternoon Receptionist for the Corby Campus to provide a welcoming front-of-house experience and efficient reception services. You will handle visitor management, enquiries, and CRM updates while supporting events and recruitment activities.

With GCSEs in English and Maths and a background in customer service, you will work 1pm–5pm, Monday to Friday, 20 hours per week, in a pro rata part-time arrangement.