Part-Time Receptionist for Student Services

Bedford College Group

Dunstable

On-site

GBP 25,000 - 27,000

Part time

2 days ago

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Benefits offered by this job

23–27 days leave

People's Pension

Retail and Leisure Discounts

Professional development

Job summary

The Bedford College Group in Dunstable is seeking a Receptionist to join the Customer Contact and Admissions team. You will be the first point of contact for students, staff and visitors, delivering a professional, friendly welcome and handling enquiries at the front desk.

The role involves managing the reception area, sign-ins, CRM records, incoming calls and supporting events and open days while upholding safeguarding and GDPR standards; evening or occasional Saturday duties and inter-campus

Qualifications

GCSE/Level 2 English and Maths or equivalent, with safeguarding and equality training.
Customer-facing reception/front-of-house experience.
Strong written, face-to-face and telephone communication; ability to prioritise workloads.
Friendly, inclusive, professional with team ethic and commitment to excellent service.
Confident using digital systems and CRM; willing to travel between campuses and occasional evenings.

Responsibilities

Provide professional front-of-house service to students, staff, visitors and customers.
Manage reception area, sign-ins, telephone enquiries, post, and opening/closing duties.
Handle student enquiries and direct to appropriate services.
Maintain CRM and payment records; support Advice & Admissions team.
Support events such as Open Days and Enrolment; uphold safeguarding and GDPR standards.