Aftercare Coordinator: Payroll & Onboarding (Hybrid)

Confidential; Keele; Hybrid; GBP 36,016,000 - 37,195,000; Part time

Job summary

Adecco is seeking an Aftercare Coordinator for a hybrid role with 2 days weekly travel to Keele office. The role involves registering candidates for volume campaigns, managing them through assignments, and ensuring service levels are met.

Ideal candidates have experience in admin, customer contact, or recruitment, strong communication skills, and the ability to manage multiple tasks and deadlines. IT skills with MS Office are essential.

Qualifications

• Previous experience in an administrative, customer contact, coordination, or recruitment role.
• Excellent verbal and written communication skills.
• Ability to build effective working relationships.
• Highly organised, with the ability to manage multiple tasks and meet deadlines.
• A team player with a strong customer-service mindset.
• Willingness to learn, adaptable, and proactive in approach.
• Strong knowledge IT systems such as Microsoft Office (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Working within our Aftercare department
• Managing inbound associate and client support phone line
• Manage candidates once they start with our client throughout their assignment.
• Support with pre-employment checks
• Payroll and query management via phone and mailbox

Skills

Administrative experience

Customer service mindset

Coordination

Recruitment experience

Communication skills

Organisational skills

Team player

Adaptability

MS Office

Tools

Microsoft Office

Job description

Adecco is seeking an Aftercare Coordinator for a hybrid role with 2 days weekly travel to Keele office. The role involves registering candidates for volume campaigns, managing them through assignments, and ensuring service levels are met.

Ideal candidates have experience in admin, customer contact, or recruitment, strong communication skills, and the ability to manage multiple tasks and deadlines. IT skills with MS Office are essential.