Hybrid Project & Onboarding Coordinator

Confidential; Keele; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

Adecco is seeking a highly organised Project & Administration Coordinator to support large-scale recruitment and onboarding projects on a hybrid basis with Keele office travel. The role focuses on administration, data management, and onboarding activities to ensure accurate records and timely completion.

You will liaise with candidates by phone and email to obtain missing information, update systems, and process onboarding.

Qualifications

• Previous experience in an administration, project support, onboarding, recruitment coordination, or customer service role.
• Strong data entry and administration skills with excellent attention to detail.
• Experience working with databases, CRM systems, or workforce management systems.
• Comfortable handling high volumes of information while maintaining accuracy.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Professional and confident telephone manner.
• Strong written and verbal communication skills.
• Ability to build positive working relationships with candidates, clients, and colleagues.

Responsibilities

• Supporting the delivery of large-scale recruitment and onboarding projects.
• Accurately entering and maintaining candidate information across internal systems and databases.
• Processing onboarding documentation and ensuring records are complete, accurate, and compliant.
• Updating systems with candidate details, assignment information, and payroll-related data.
• Contacting candidates via phone, email, and SMS to obtain outstanding information, including bank details, right-to-work documentation, and onboarding requirements.
• Chasing missing documentation and ensuring completion within project timelines.
• Supporting pre-employment screening and compliance activities.
• Managing candidate, associate, and client queries through shared mailboxes and telephone lines.
• Conducting regular data audits and quality checks to ensure system accuracy.
• Producing reports and tracking progress against onboarding and project milestones.
• Supporting payroll administration and resolving associated queries.
• Working collaboratively with project teams to ensure service levels and deadlines are achieved.
• Providing general administrative support to ensure the smooth running of day-to-day operations.

Skills

Administration

Data entry

CRM systems

Excel

Outlook

Communication

Organisation

Phone etiquette

Problem solving

Tools

Microsoft Office

Job description

Adecco is seeking a highly organised Project & Administration Coordinator to support large-scale recruitment and onboarding projects on a hybrid basis with Keele office travel. The role focuses on administration, data management, and onboarding activities to ensure accurate records and timely completion.

You will liaise with candidates by phone and email to obtain missing information, update systems, and process onboarding.