Administration Coordinator

Adecco Portugal; Keele; Hybrid; GBP 15,000 - 21,000; Full time

Job summary

Adecco Portugal is seeking a Project & Administration Coordinator for a hybrid role with two days of weekly travel to Keele. The position involves substantial data management, onboarding activity, and administrative support across multiple recruitment projects.

You will liaise with candidates by phone and email, ensure accurate records, and help with payroll data and compliance tasks while maintaining high service levels in a fast-paced environment.

Qualifications

• Experience of admin, onboarding, recruitment coordination, or customer service roles.
• Strong data entry and attention to detail with accuracy.
• Proficiency with MS Office and databases, ability to manage high volumes of information.

Responsibilities

• Support large-scale recruitment and onboarding projects.
• Enter and maintain candidate information across systems.
• Process onboarding docs and ensure records are complete and compliant.
• Update systems with candidate and payroll-related data.
• Contact candidates to obtain outstanding information and onboarding requirements.
• Conduct data audits and quality checks for system accuracy.
• Produce reports and track onboarding/project milestones.

Skills

Data entry

Administration

Onboarding

Customer service

Excel

CRM systems

Communication

Payroll data

Tools

Microsoft Word

Microsoft Outlook

CRM software

Job description

Location: Hybrid working with 2 days weekly travel to our Keele office

Hours: 37.5 hours per week

Rate: £13.41 per hour

Duration: Temporary

About the Role

We're looking for a highly organised Project & Administration Coordinator to join our team and support a range of large-volume recruitment and workforce projects.

This role is heavily focused on administration, data management, and onboarding activity. You'll play a key part in ensuring candidate information is accurately recorded, systems are updated, documentation is processed efficiently, and onboarding activities are completed within agreed timelines.

Working across multiple workstreams, you'll liaise directly with candidates via phone and email to obtain outstanding information, support onboarding requirements, and ensure a smooth transition into assignment. This role is ideal for someone who enjoys working with data, systems, and process-driven administrative tasks while maintaining a high level of customer service.

What You'll Be Doing

• Supporting the delivery of large-scale recruitment and onboarding projects.
• Accurately entering and maintaining candidate information across internal systems and databases.
• Processing onboarding documentation and ensuring records are complete, accurate, and compliant.
• Updating systems with candidate details, assignment information, and payroll-related data.
• Contacting candidates via phone, email, and SMS to obtain outstanding information, including bank details, right-to-work documentation, and onboarding requirements.
• Chasing missing documentation and ensuring completion within project timelines.
• Supporting pre-employment screening and compliance activities.
• Managing candidate, associate, and client queries through shared mailboxes and telephone lines.
• Conducting regular data audits and quality checks to ensure system accuracy.
• Producing reports and tracking progress against onboarding and project milestones.
• Supporting payroll administration and resolving associated queries.
• Working collaboratively with project teams to ensure service levels and deadlines are achieved.
• Providing general administrative support to ensure the smooth running of day-to-day operations.

What We're Looking For

• Previous experience in an administration, project support, onboarding, recruitment coordination, or customer service role.
• Strong data entry and administration skills with excellent attention to detail.
• Experience working with databases, CRM systems, or workforce management systems.
• Comfortable handling high volumes of information while maintaining accuracy.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Professional and confident telephone manner.
• Strong written and verbal communication skills.
• Ability to build positive working relationships with candidates, clients, and colleagues.
• Competent user of Microsoft Office, particularly Excel, Outlook, and Word.
• Proactive approach to problem solving and process management.

Personal Attributes

• Highly organised and methodical.
• Strong attention to detail and commitment to accuracy.
• Positive, can-do attitude.
• Resilient and able to work in a fast-paced environment.
• Customer-focused with excellent interpersonal skills.
• Reliable and accountable.
• Collaborative team player with a proactive approach to work.

Why Join Us?

• Be part of a supportive and collaborative team environment.
• Gain valuable experience supporting large-scale recruitment and onboarding projects.
• Develop your project coordination, data management, and administrative skills.
• Work in a role that offers a mix of systems administration, candidate engagement, and operational support.
• Opportunity to broaden your experience within workforce management and business operations.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.