Adviser Vacancy (Gambling Harm)

LLOYD'S REGISTER INTERNATIONAL; East Midlands; On-site; GBP 25,000 - 26,000; Full time

Job summary

Citizens Advice Nottinghamshire Central and South invites applications for an Adviser on a Gambling Harm project. The role is a permanent, full-time position (37 hours per week) based across Ashfield and Beeston or Nottingham, Rushcliffe & Gedling, requiring a driving licence.

Salary starts at £24,990 to £26,344 per year, with incremental rises and experience-based progression. The adviser will provide high-quality, non-judgmental generalist advice, handle casework, and offer targeted support to

Qualifications

• Ability to communicate effectively in writing, face to face and on the phone.
• Ability to undertake training in person or online and keep knowledge up-to-date.
• Ability to analyse and interpret complex information.
• Understanding of interviewing clients.
• Ability to give and receive feedback objectively and sensitively.
• Able to work effectively as part of a team.
• Ability to monitor and maintain recording systems and procedures.

Responsibilities

• Deliver high-quality, non-judgmental generalist advice, casework, and targeted support to individuals affected by gambling-related harm, across Ashfield and Broxtowe.
• Provide advice and assistance on related issues such as debt, housing instability, and welfare benefits.
• Demonstrate professional communication across multiple channels and maintain accurate records.

Skills

Communication

Training willingness

Analytical ability

Interviewing clients

Feedback handling

Team working

Recording systems

Job description

Adviser Vacancy (Gambling Harm)

Job summary

Salary: £24,990 – £26,344 per annum

Location: Nottighamshire

Workplace: Office based

Contract: Permanent

Hours per week: 37

About the role

Adviser Vacancy (Gambling Harm)

Salary: starting salary £24,990 – £26,344 per annum

(Starting salary dependant on experience plus incremental pay rises)

Permanent 37 hours per week

We have 2 roles available.

1 is based across our Ashfield and Beeston Office.

1 is based across Nottingham,Rushcliffe & Gedling.

We are looking for an adviser to join our team working on our brand new gambling harm project. As an adviser specialising in gambling harm you will deliver high-quality, non-judgmental generalist advice, casework, and targeted support to individuals affected by gambling-related harm, across Ashfield and Broxtowe. The postholder will provide advice and assistance in relation to interconnected issues such as complex debt, housing instability, and welfare benefits. Due to the location of these roles a driving licence is essential.

If you wish to be considered for this exciting opportunity you will need to demonstrate the following skills-

• Ability to communicate effectively and accurately in writing, face to face and on the phone
• Ability to undertake training in person or online and ensure your knowledge is up-to-date
• Ability to analyse and interpret complex information.
• Understanding of the issues involved in interviewing clients
• Ability to give and receive feedback objectively and sensitively.
• Able to work effectively as part of a team
• Ability to monitor and maintain recording systems and procedures.

Closing date: 24th September 2026

Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system. Please note that we do not apply for work permits or working visas.

Registered Charity No. 1077828

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