Gambling Harm Adviser — Debt & Housing Support

LLOYD'S REGISTER INTERNATIONAL; East Midlands; On-site; GBP 25,000 - 26,000; Full time

Job summary

Citizens Advice Nottinghamshire Central and South invites applications for an Adviser on a Gambling Harm project. The role is a permanent, full-time position (37 hours per week) based across Ashfield and Beeston or Nottingham, Rushcliffe & Gedling, requiring a driving licence.

Salary starts at £24,990 to £26,344 per year, with incremental rises and experience-based progression. The adviser will provide high-quality, non-judgmental generalist advice, handle casework, and offer targeted support to

Qualifications

• Ability to communicate effectively in writing, face to face and on the phone.
• Ability to undertake training in person or online and keep knowledge up-to-date.
• Ability to analyse and interpret complex information.
• Understanding of interviewing clients.
• Ability to give and receive feedback objectively and sensitively.
• Able to work effectively as part of a team.
• Ability to monitor and maintain recording systems and procedures.

Responsibilities

• Deliver high-quality, non-judgmental generalist advice, casework, and targeted support to individuals affected by gambling-related harm, across Ashfield and Broxtowe.
• Provide advice and assistance on related issues such as debt, housing instability, and welfare benefits.
• Demonstrate professional communication across multiple channels and maintain accurate records.

Skills

Communication

Training willingness

Analytical ability

Interviewing clients

Feedback handling

Team working

Recording systems

Job description

Citizens Advice Nottinghamshire Central and South invites applications for an Adviser on a Gambling Harm project. The role is a permanent, full-time position (37 hours per week) based across Ashfield and Beeston or Nottingham, Rushcliffe & Gedling, requiring a driving licence.

Salary starts at £24,990 to £26,344 per year, with incremental rises and experience-based progression. The adviser will provide high-quality, non-judgmental generalist advice, handle casework, and offer targeted support to