Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS

NHS; Batley; On-site; GBP 27,000; Full time

Job summary

A national healthcare provider in Batley, West Yorkshire, is seeking an experienced Adult & Paediatric Administrator/Crisis Worker. This role focuses on providing support to victims of sexual assault, ensuring compassionate care, and managing administrative tasks. Candidates must have experience working with vulnerable individuals, be IT literate, and have a valid UK driving license. The position offers opportunities for development within a supportive organization committed to social welfare and community health.

Benefits

Enhanced sickness pay scheme

Enhanced Maternity Pay after 1 year's service

Pension Scheme

Life Assurance

Employee Assistant Programme

Funding for higher education courses after one years' service

6 weeks annual leave

Qualifications

• Ability to drive and access a car 24/7.
• Experience with data collection and report generation.
• Experience creating and utilizing resources and distraction techniques.

Responsibilities

• Provide support and care to victims of sexual assault.
• Assist in the administration and management of patients visiting the centre.
• Advocate for patients during the forensic examination process.

Skills

Experience of working with vulnerable adults and children

IT Literate

Knowledge of safeguarding children and adults

Experience of working with individuals who have experienced sexual assault/violence

Knowledge of confidentiality

Education

Experience in administration role

Job description

Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS

Are you looking for a new and exciting alternative career path within the care sector?

How would you like to work for an innovative and market-leading organisation?This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

Main duties of the job

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.

Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.

Because of the nature of this role, applications are invited from females only.

This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK.

A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Job responsibilities

The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

This will be a dual role with both Administrator and Crisis Worker responsibilities.

You will based at the Hazlehurst Centre CSAAS SARC, West Yorkshire

Additional Location: North Yorkshire CSAAS SARC

This is a Full-Time vacancy of 32 hours per week.

Salary: £26,591.40 per annum pro rata based on 40 hours per week (£12.75 per hour)

Shift hours will be: 9:30am - 5:30pm,

Four shifts. Monday - Saturday

There will also be the opportunity to pick-up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:30pm to 9:30am.

This Paediatric & Adult Administrator/Crisis Worker role will include:

• providing telephone information and support.
• assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centered service.
• ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
• assisting patients and liaising with other agencies regarding the management of historic cases.

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK.

A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.

Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.

Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years.

At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.

We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.

We uphold these principles in our organisational values and behaviours towards each other and our patients.

We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits

• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year's service
• Enhanced Neonatal/Adoption Pay after 1 year's service
• Advanced rota planning for better work-life balance
• 6 weeks annual leave
• Pension Scheme
• Life Assurance
• Employee Assistant Programme
• Long Service/Team of the Month Awards
• A range of accredited and CPD training courses and masterclasses
• Funding for higher education courses after one years' service

Person Specification

Qualifications

• Experience of working with vulnerable adults and children.
• Knowledge and understanding of safeguarding children and adults.
• Knowledge and understanding confidentiality.
• IT Literate
• Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
• Can drive and has access to a car 24/7
• Experience of working with individuals who may have complex needs.
• Experience of working with individuals who have experienced sexual assault/ violence.
• Experience of creating and utilising resources and use of distraction techniques.
• Project development and outreach
• Training and presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.