Admissions Coordinator: Enrolment & Applicant Support

University of York; York and North Yorkshire; Sur place; GBP 28 000 - 38 000; Plein temps

Résumé du poste

The University of York admissions team is seeking an enthusiastic, adaptable and well-organised colleague to join on a fixed-term contract until October 2028. You will process applications for undergraduate and postgraduate programmes, handle enquiries, and provide accurate information to applicants and staff.

You will work with stakeholders, follow clear criteria, maintain data, and help with pre-application through enrolment, ensuring a high standard of customer service.

Qualifications

• A general education to include 5 GCSE passes at Grade C or above, or an equivalent educational qualification, or relevant experience
• An understanding of the UK Higher Education system
• Excellent IT skills, including use of complex databases and Microsoft Office
• Excellent written and verbal communication skills, with the ability to communicate effectively with a wide range of colleagues and customers
• Experience of working in a complex, busy office environment
• Willingness to comply with holiday restrictions and to work occasional unsocial hours at peak times

Responsabilités

• Processing applications for admissions according to criteria supplied by academic departments
• Handling email and telephone enquiries from prospective applicants, applicants and colleagues
• Advising staff in academic departments on admissions decisions
• Interpreting guidelines on educational equivalences
• Advising on University regulations and procedures
• Maintaining accurate and up-to-date administrative data

Connaissances

Attention to detail

Communication skills

Flexible adaptable

Customer service

Teamwork

Formation

5 GCSEs C or above

Understanding of UK Higher Education

Outils

Microsoft Office

Databases

Description du poste

The University of York admissions team is seeking an enthusiastic, adaptable and well-organised colleague to join on a fixed-term contract until October 2028. You will process applications for undergraduate and postgraduate programmes, handle enquiries, and provide accurate information to applicants and staff.

You will work with stakeholders, follow clear criteria, maintain data, and help with pre-application through enrolment, ensuring a high standard of customer service.