Admissions Officer

UK Management College Ltd; Etwall CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

UK Management College Ltd is seeking an admissions administrator to support timely processing of applications, maintain accurate records, and ensure high standards of applicant service. You will work with admissions colleagues to meet SLA targets and assist during peak periods, contributing to positive experiences for applicants.

The role requires strong administrative skills, excellent communication, and familiarity with MS Office and admissions processes within higher education.

Qualifications

• Experience processing applications, records, or documentation.
• Strong administrative skills and attention to detail.
• Excellent written and verbal communication.
• Ability to meet deadlines and SLAs.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Knowledge of GDPR and data protection requirements.
• Understanding of UKVI requirements and international admissions processes.

Responsibilities

• Timely processing of applications.
• Compliance with admissions procedures.
• Data accuracy and record maintenance.
• Delivery of applicant service standards.
• Achievement of productivity and SLA requirements.
• Support for intake activities and peak-period admissions processing.
• Contribute to positive applicant experiences.
• Collaborate with admissions colleagues and stakeholders.

Skills

Administrative skills

Attention to detail

Communication skills

Deadline/SLA management

Microsoft Office

Customer service

Team collaboration

Education

Experience in higher or further education admissions

Tools

CRM systems

Admissions systems

GDPR knowledge

Job description

reviews. Escalate concerns or irregularities to senior staff.Service Delivery Meet agreed productivity and SLA requirements. Support intake activities and peak-period admissions processing. Contribute to positive applicant experiences.Team Contribution Work collaboratively with admissions colleagues and stakeholders. Attend team meetings and training activities. Support departmental objectives and operational priorities.Key Accountabilities Timely processing of applications. Compliance with admissions procedures. Data accuracy and record maintenance. Delivery of applicant service standards. Achievement of productivity and SLA requirements. Support for recruitment and enrolment targets.Skills and Experience Essential Strong administrative skills and attention to detail. Excellent written and verbal communication skills. Experience processing applications, records, or documentation. Ability to manage workload and meet deadlines/SLAs. Proficient in Microsoft Office (Word, Excel, Outlook,
Teams). Strong customer service and stakeholder management skills. Ability to work independently and as part of a team.Desirable Experience in higher or further education admissions. Knowledge of admissions, enrolment, or student recruitment processes. Experience using CRM, admissions, or student record systems. Understanding of GDPR and data protection requirements. Knowledge of UKVI requirements and international admissions processes