Admissions Operations Coordinator

University-of-Oxford; Oxford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

38 days annual leave

Family leave scheme

Hybrid/flexible working

Cycle loan scheme

Season ticket loans

Staff clubs and societies

Job summary

University of Oxford is seeking an Admissions Operations Coordinator in Undergraduate Admissions & Outreach. The role focuses on ensuring data accuracy across core systems such as SITS/eVision and ADSS, supporting undergraduate admissions decisions, and handling queries from stakeholders.

You will work with a small team and contribute to projects like admissions tests and the online Admissions Handbook. The position offers hybrid and flexible working arrangements, and a chance to contribute to a

Responsibilities

• Ensure the accuracy and reliability of applications data in systems shared with colleges, departments and UCAS
• Handle day‑to‑day user queries from basic FAQs to more technical issues
• Liaise with UCAS and other universities, updating colleges and departments on key issues in admissions
• Lead internal meetings and contribute to projects such as admissions tests, statistics, and the online Admissions Handbook

Job description

University Offices, Wellington Square, Oxford, OX1 2JD

Are you an experienced Admissions Operations Coordinator looking to make a meaningful impact? Join our Undergraduate Admissions and Outreach team at the University of Oxford to make a difference within a globally renowned institution.

Contract: Full Time, Permanent Contract

About Us

Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations.

The Undergraduate Admissions and Outreach Department at Oxford University invites applications for the post of Admissions Operations Coordinator. This key role is in a team of five, within about 50 staff across Undergraduate Admissions & Outreach.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

The role is a pivotal system and data-based role in the context of the operational process of undergraduate admissions. Oxford uses two main systems for undergraduate applications: Tribal SITS/eVision (used extensively across the sector) and an in-house database built on the Microsoft Dynamics platform called ADSS (Admissions Decisions Support System). ADSS is used mainly for academic staff to select which applicants are made offers during the Autumn term (October-December), and SITS/eVision is used for communicating decisions back to UCAS, as well as post-offer and confirmation stages, and as the core University student records system.

Working closely with the Head of Admissions Operations and other members of the team, the Admissions Operations Coordinator will have a pivotal role in ensuring the accuracy and reliability of applications data in systems shared internally across colleges and departments and externally with UCAS. The team also supports several bespoke application processes for particular categories of applicants, and liaises with individual stakeholders and senior committees to improve operations and policy for undergraduate admissions.

The post-holder will also contribute more generally to the work of the Admissions Operations team, including day-to-day management of user queries ranging from frequently asked questions to more complex technical issues, and shared responsibility in the Admissions Operations team for the use of SITS/eVision in undergraduate admissions. Our other main responsibilities include sector-wide liaison with UCAS and other universities, leading internal meetings updating colleges and departments on key issues in admissions, and a series of projects such as admissions tests, statics, and maintaining the online Admissions Handbook.

The work of the Admissions Operations team is often technical in nature, and requires both advanced data manipulation skills and the ability to solve problems relating to data and systems.

The closing date for applications is 12 noon on Wednesday 11 November

Interviews will take place on Monday 23 November and will be held face-to-face.