Administrator - Insurance - Suffolk - £30,000

Wisemay; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension

Critical Illness Cover

Death in Service

Dental Cover

Private Medical Insurance

Restaurant subsidy

Job summary

Wise May is recruiting a Claims Administrator to join a claims management provider in the London market. Hybrid pattern with 3 days in the office. The role focuses on invoicing, collections, and governance across the monthly cycle with strong emphasis on accuracy and documentation.

Key responsibilities include overseeing fee invoicing, VAT and disbursements, maintaining bordereaux, and providing monthly loss runs to underwriters. Proficient Excel and accounting software experience are essential.

Qualifications

• Experience in a finance administration role, preferably within the insurance sector.
• Advanced Excel skills including reconciliation and data validation.
• High attention to detail and strong organisational skills.
• Good working knowledge of standard Windows applications (Outlook, Word etc.)

Responsibilities

• Claims collections and fee invoicing including VAT and reconciliations.
• Collections governance and oversight including bordereaux and compliance loss runs.
• Payment monitoring and liaison with accounts for payment identification and documentation.
• Reporting and month-end assurance with loss runs and collection summaries.

Skills

Advanced Excel

Attention to detail

Organisation

Windows applications

Tools

Excel

Job description

Wise May is recruiting for a Claims Administrator to join a claims management provider who are part of a global Insurance client to manage and process invoicing and claim collections from the London insurance market.

This is a permanent role (hybrid working pattern with 3 days per week in the office).

Administrator duties and responsibilities:

• Claims collections and fee Invoicing, including controls & reconciliations- Overseeing the monthly cycle from the database, monitoring work in progress, invoicing totals, VAT, disbursements and maintainoversight of fee reconciliations and payment of claims.
• Collections Governance and Oversight- Coordinate the submission and tracking of claims collections and entries, maintain ownership of collection bordereaux, endorsements and compliance loss runs ensuring accuracy and monitor underwriter responses and bureau signings.
• Payment Monitoring & Account Liaison- Track incoming payments for fees and collections, act as the primary liaison with accounts for payment identification, reconciliation and correlation, provide clear payment breakdowns and supporting documentation.
• Reporting & Month‑End Assurance- Produce and distribute monthly loss runs and collection summaries to underwriters and confirm month end position by validating that collections, outstanding balances.

Administrator key skills and experience required:

• Demonstrable experience working in a finance administration role, preferably within the insurance sector.
• Advanced Excel skills, including reconciliation and data validation.
• High attention to detail and strong organisational skills.
• Good working knowledge of standard windows applications (e.g. Outlook, Word etc)

Benefits

• Pension with enhanced employer contributions
• Critical Illness Cover
• Death in Service Scheme
• Dental Cover
• Permanent Health Insurance Scheme
• Private Medical Insurance Scheme
• Subsidised Restaurant