Administrator/Coordinator

Dynamite Recruitment; Eastleigh; On-site; GBP 28,000 - 35,000; Full time

Job summary

Dynamite Recruitment in Eastleigh is seeking an organised Administrator/Coordinator to join a busy operational team. The role covers scheduling, administration, customer communication and coordinating field-based teams to ensure work is delivered efficiently and on time.

You will support the Scheduling Operations Supervisor with daily workload allocation, plan team rotas, deputise when needed, monitor progress and maintain KPI compliance, while acting as a primary contact for internal teams and

Qualifications

• Experience in scheduling, planning, coordination or administration.
• Strong organisational skills with ability to prioritise deadlines and KPIs.

Responsibilities

• Support the Scheduling Operations Supervisor with daily management and allocation of workloads.
• Plan and coordinate team rotas and field-based diaries to maximise productivity.
• Deputise for the Scheduling Operations Supervisor when required and help manage the team’s workload.
• Provide day-to-day line management and support to a portion of the scheduling team, escalating issues where necessary.
• Monitor work-in-progress and unallocated jobs, ensuring workloads meet SLAs and compliance.
• Undertake scheduling duties and support the team with complex or urgent requirements.
• Monitor queues and ensure workloads are allocated to meet targets.
• Act as a key contact for internal teams, customers and operational colleagues.

Skills

Scheduling

Administration

Communication

Team coordination

Tools

Microsoft Office

Job description

Administrator/Coordinator

Location:Eastleigh
Salary:£31,607 P/A
Hours:Monday to Friday, full-time hours

We are currently recruiting for an organised and proactive Administrator/Coordinatorto join a busy operational team within an established organisation. This is a varied role involving scheduling, administration, customer communication and coordinating field-based teams to ensure work is delivered efficiently and within agreed timescales.

The Role

• Support the Scheduling Operations Supervisor with the daily management and allocation of workloads, ensuring jobs are completed within agreed timescales and KPIs.
• Plan and coordinate team rotas and field-based diaries to maximise productivity and minimise unnecessary travel.
• Deputise for the Scheduling Operations Supervisor when required and help manage the team’s workload.
• Provide day-to-day line management and support to a proportion of the scheduling team, escalating significant performance or behavioural issues where necessary.
• Monitor work-in-progress and unallocated jobs, ensuring work is appropriately assigned and compliance requirements are met.
• Undertake scheduling duties and support the team with complex or urgent requirements.
• Monitor work queues and ensure workloads are allocated appropriately to meet SLAs.
• Act as a key point of contact for internal teams, customers and operational colleagues, ensuring queries are directed and resolved efficiently.

You will ideally have:

• Previous experience working in a busy scheduling, planning, coordination or administration environment.
• Strong organisational skills with the ability to prioritise competing workloads and meet deadlines and KPIs.
• Excellent written and verbal communication skills, with the confidence to communicate with a range of audiences.
• Experience supporting or supervising colleagues would be advantageous.
• Good knowledge of Microsoft Office, including Outlook, Word, Excel and Teams.
• Able to work effectively under pressure and respond positively to changing priorities.
• Strong attention to detail and the ability to work both independently and as part of a team.