Coordinator

Confidential; Eastleigh; On-site; GBP 39,537,000 - 44,772,000; Full time

Job summary

Confidential is seeking a proactive Coordinator in Eastleigh to join a busy operations team. The role covers diary management for field staff, scheduling, customer liaison, and handling documentation and purchase orders within a 12-week temporary contract. Strong MS Office skills and a data-driven mindset are valued.

The ideal candidate will coordinate workflows, monitor workloads, produce reports, and support the wider team with timely administrative assistance to ensure deadlines are met.

Qualifications

• Previous experience in a coordination, scheduling or administration role.
• Experience prioritising a busy workload and managing multiple tasks simultaneously.
• Excellent communication and customer service skills, with confidence liaising with customers, managers and external stakeholders.
• Good knowledge of Microsoft Office and experience using internal databases or similar systems.
• Experience of scheduling appointments, jobs or field-based teams would be advantageous.
• Strong attention to detail and the ability to maintain accurate records.
• A proactive, efficient and collaborative approach to work.

Responsibilities

• Coordinate and manage diaries for field-based staff, ensuring appointments and workloads are scheduled effectively.
• Liaise with managers, surveyors, operatives, contractors and customers to coordinate work from start to completion.
• Arrange customer appointments, provide updates and ensure a consistently high level of customer service.
• Coordinate relevant documentation, certificates and records, ensuring information is accurate and up to date.
• Raise and manage purchase orders and support financial and administrative processes.
• Monitor workloads, priorities and outstanding jobs, using internal systems and dashboards to ensure work is progressed appropriately.
• Produce reports and analyse data, identifying trends and opportunities for improvement.
• Raise jobs and liaise with external contractors and suppliers where required.
• Provide general administrative support to the wider team and line management.

Skills

Coordination

Scheduling

Administration

Customer service

MS Office

Databases

Tools

Internal databases

Job description

Coordinator
Location: Eastleigh
Salary: £14.71 P/H
Hours: Monday to Friday, full-time hours
Contract: please note, this is a 12 week temporary contract.

We are currently recruiting for an organised and proactive Coordinator to join a busy operational team within an established organisation. This is a varied role involving scheduling, administration, customer communication and coordinating field-based teams to ensure work is delivered efficiently and within agreed timescales.

The Role

• Coordinate and manage diaries for field-based staff, ensuring appointments and workloads are scheduled effectively.
• Liaise with managers, surveyors, operatives, contractors and customers to coordinate work from start to completion.
• Arrange customer appointments, provide updates and ensure a consistently high level of customer service.
• Coordinate relevant documentation, certificates and records, ensuring information is accurate and up to date.
• Raise and manage purchase orders and support financial and administrative processes.
• Monitor workloads, priorities and outstanding jobs, using internal systems and dashboards to ensure work is progressed appropriately.
• Produce reports and analyse data, identifying trends and opportunities for improvement.
• Raise jobs and liaise with external contractors and suppliers where required.
• Provide general administrative support to the wider team and line management.

You will ideally have:

• Previous experience in a coordination, scheduling or administration role.
• Experience prioritising a busy workload and managing multiple tasks simultaneously.
• Excellent communication and customer service skills, with confidence liaising with customers, managers and external stakeholders.
• Good knowledge of Microsoft Office and experience using internal databases or similar systems.
• Experience of scheduling appointments, jobs or field-based teams would be advantageous.
• Strong attention to detail and the ability to maintain accurate records.
• A proactive, efficient and collaborative approach to work.