Administrator (4 On 4 Off)

JDR Recruitment; Newark and Sherwood; On-site; GBP 15,000 - 22,000; Full time

Job summary

JDR Recruitment Ltd is recruiting an Administrator to join a busy Customer Service Centre in Newark. You will support the Supply Chain team with day-to-day administrative tasks to ensure smooth operations and high levels of customer service.

This immediate-start role suits an experienced administrator with warehouse administration, stock control, inventory, logistics, supply chain or customer service background. The role is based in Newark and involves 4 on 4 off shifts, 6:00am-6:00pm.

Qualifications

• Experience in administration or customer service.
• High attention to detail and accuracy.
• Strong written and verbal communication skills.
• Good planning and organisational skills.
• Proficient IT skills, especially Word and Excel.
• Ability to work well in a team.
• Experience with data entry, records and reporting.
• Stock, inventory or warehouse administration experience is a plus.
• Understanding of warehousing, logistics and distribution operations.
• Customer-focused approach and problem solving.

Responsibilities

• Provide day-to-day administrative support to field operatives.
• Be the first point of contact for telephone queries from internal and external customers.
• Handle queries efficiently and follow processes for speedy resolution.
• Maintain accurate system records and documentation.
• Communicate effectively with field operatives and central teams.
• Process general correspondence and telephone-based administration.
• Compile information and generate reports.
• Keep accurate filing and records.
• Check daily activity and system information for accuracy.
• Monitor orders and jobs to update customer repairs in the system.
• Check serial numbers and IRIS codes and resolve errors promptly.
• Support the day-to-day running of the Distribution Centre.
• Contribute to a positive working environment and continual improvement.

Skills

Administration

Customer service

Attention to detail

Communication

Planning & organisation

Microsoft Word

Excel

Outlook

Data entry

Record keeping

Report generation

Stock / warehouse admin

Tools

Microsoft Word

Excel

Outlook

Job description

Administrators Required!

• Location: Newark
• Hours: 4 on 4 off, 6:00am-6:00pm
• Pay: £13.63 per hour, paid weekly
• Job Type: Temporary, ongoing
• Start Date: Immediate

About the Role

JDR Recruitment are currently recruiting for an Administrator to join a busy Customer Service Centre in Newark.

Working as part of the Supply Chain team, you will provide day-to-day administrative support to field operatives, helping to ensure the smooth running of operations and maintaining a high standard of customer service.

This is an immediate start opportunity and would suit an experienced Administrator with a background in warehouse administration, stock control, inventory, logistics, supply chain or customer service.

Key Responsibilities

• Providing day-to-day administrative support to field operatives.

• Acting as the first point of contact for telephone queries from internal and external customers.

• Dealing with queries efficiently and following processes to ensure speedy resolution.

• Maintaining accurate system records, customer information and documentation.

• Communicating effectively with field operatives and central teams.

• Dealing with general correspondence and telephone-based administration.

• Compiling information and generating reports.

• Filing and maintaining accurate records.

• Checking the accuracy of daily activities and system information.

• Monitoring orders and jobs to ensure customer repairs are updated correctly on the operating system.

• Checking serial numbers and IRIS codes and resolving any errors promptly.

• Supporting the day-to-day running of the Distribution Centre.

• Contributing to a positive working environment and continual improvement.

About You

The successful candidate will have:

• Previous administration or customer service experience.

• Excellent attention to detail and accuracy.

• Strong communication skills, both written and verbal.

• Good planning and organisational skills.

• Good IT skills, particularly Microsoft Word and Excel.

• The ability to work effectively as part of a team.

• Experience with data entry, record keeping and report generation.

• Previous stock, inventory or warehouse administration experience would be an advantage.

• Some understanding of warehousing, logistics and distribution operations.

• A customer-focused approach and the ability to resolve queries efficiently.

• Good working knowledge of Microsoft Word, Outlook and Excel is essential.

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR Recruitment Ltd is acting as an Employment Business in relation to this vacancy.