Secretary / Administrator

NHS Professionals; Widnes; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support when needed

Multi locational work across trusts

Shift and timesheet portal access

Ad hoc & longer-term placements

Training and development opportunities

Holiday allowance accrual

Stakeholder pension scheme available

Job summary

NHS Professionals is seeking an Administrator / Secretary to provide comprehensive administrative and secretarial support to the Neurodevelopmental Pathway & Community Paediatric teams at Woodview Child Development Centre, Crow Wood Health Park, Widnes, Cheshire.

Hours are 37.5 per week, Monday to Friday, and the role covers duties from managing referrals and patient records to diary management and formatting clinical reports. NHS experience and strong IT and communication skills are required.

Qualifications

• Previous administrative experience in an NHS, healthcare or office environment.
• Experience using Microsoft Office applications including Outlook, Word and Excel.
• Experience managing confidential information.
• Experience dealing with telephone and face-to-face enquiries
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.

Responsibilities

• Provide confidential administrative and secretarial support to the Neurodevelopmental and Community Paediatric Teams.
• Manage incoming referrals and ensure they are processed according to service policies.
• Maintain accurate electronic patient records using NHS clinical systems.
• Prepare clinic lists, appointment letters, reports and correspondence.
• Scan, upload and file documentation appropriately.
• Manage incoming and outgoing mail, email inboxes and telephone enquiries.
• Ensure patient demographics and contact details are accurately maintained.
• Maintain clinician diaries and room bookings
• Email inbox management

Skills

Verbal communication

Written communication

Organisational skills

Time management

Telephone enquiries

Face-to-face enquiries

Confidential information handling

NHS/Healthcare admin experience

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Job Title: Administrator / Secretary

Location: Woodview Child Development Centre, Crow Wood Health Park, Crow Wood Lane, Widnes, Cheshire, WA8 3LZ

Hours: 37.5 hours per week Monday – Friday 8.30am – 4.30pm

Trust: North Cheshire and Mersey FT (was Bridgewater)

Role type: Temporary ongoing

Job Purpose:

To provide comprehensive administrative and secretarial support to the Neurodevelopmental Pathway & Community Paediatric teams.

Duties & responsibilities

• Provide confidential administrative and secretarial support to the Neurodevelopmental and Community Paediatric Teams.
• Manage incoming referrals and ensure they are processed according to service policies.
• Maintain accurate electronic patient records using NHS clinical systems.
• Prepare clinic lists, appointment letters, reports and correspondence.
• Scan, upload and file documentation appropriately.
• Manage incoming and outgoing mail, email inboxes and telephone enquiries.
• Ensure patient demographics and contact details are accurately maintained.
• Maintain clinician diaries and room bookings
• Email inbox management
• Formatting of clinical reports from doctors
• Support waiting list management and escalation of capacity issues where necessary

You’ll learn the following whilst working at the trust:

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• Previous administrative experience in an NHS, healthcare or office environment.
• Experience using Microsoft Office applications including Outlook, Word and Excel.
• Experience managing confidential information.
• Experience dealing with telephone and face-to-face enquiries
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly.

We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website