Administrator

Oxenward Surgery; Kilwinning; On-site; GBP 17,000 - 21,000; Part time

Job summary

Oxenward Surgery in Kilwinning is seeking an experienced Medical Administrator for a permanent part-time position of 30 hours per week across five days. The role focuses on efficient administrative support with a strong emphasis on accuracy and confidentiality.

You may cover reception and assist with clinical liaison as needed, working effectively within a busy primary care team.

Qualifications

• Excellent audio typing and minute-taking required.
• Strong GDPR and information governance knowledge.
• Experience liaising with patients and NHS colleagues.
• Proficiency in MS Office and healthcare IT systems (EMIS, Docman, SCI Gateway, IGPR).
• Ability to work under pressure with high accuracy.

Responsibilities

• Provide administrative support across the busy practice.
• Assist with reception duties as required.
• Manage workload with accuracy and professionalism.
• Ensure confidentiality and data governance compliance.

Skills

Audio typing

Minute taking

GDPR & confidentiality

Liaising with patients & NHS

Attention to detail

Professional communication

Prioritising workload

Adaptability

Teamwork

Independent working

MS Office

Tools

EMIS

Docman

SCI Gateway

IGPR

Health IT systems

Job description

Oxenward Surgery

3 Oxenward Road. Kilwinning. Ayrshire KA13 6EH

Closing date – 30th November 2026

Oxenward Surgery is looking to recruit an experienced and highly organised Medical Administrator to join our busy and dedicated team on a permanent part time basis working 30 hours per week over 5 days with full flexibility.

The successful candidate will be able to manage a varied workload, work efficiently under pressure, and maintain a high level of accuracy and professionalism at all times.

Whilst the primary focus of the role is administrative duties, there will be an expectation to provide ad-hoc reception cover and undertake reception duties when required.

Must Haves

• Excellent audio typing skills with a high degree of accuracy.
• Strong note-taking and minute-taking skills.
• In-depth knowledge of GDPR, confidentiality, and information governance principles.
• Experienced in liaising with patients, external organisations and NHS colleagues.
• Exceptional attention to detail and accuracy.
• A professional, courteous, and empathetic manner.
• Excellent written and verbal communication skills.
• The ability to prioritise a demanding workload effectively and manage competing priorities.
• The ability to adapt and respond to the evolving needs of the practice.
• The ability to work independently while also being an effective member of a team.
• Proficiency in Microsoft Office applications and heathcare IT systems including EMIS, Docman, SCI Gateway and IGPR.

Desirable

• Previous experience working as a Medical Administrator in a medical, primary care, or healthcare environment.
• A working knowledge of IGPR processes.
• Familiarity with medical terminology and clinical correspondence.
• Knowledge of GP clinical systems and national and local NHS referral pathways.
• Experience supporting clinicians within a multidisciplinary healthcare setting.

Whilst applications are encouraged from individuals currently working in medical secretarial roles. Consideration may be given to candidates from other professional sectors with transferrable skills who have the ability to adapt quickly to a healthcare environment.

Informal enquiries to [e-mail]